Newcastle upon Tyne, United Kingdom | 519 Sales



Newcastle upon Tyne, United Kingdom 519 Sales On Etsy since 2009

5 out of 5 stars (132)
Andrew Waugh

Contact shop owner

Andrew Waugh


Average item review
5 out of 5 stars
See reviews that mention:
quality 11 shipping 23 customer service 3
View all 132 reviews

Shop policies

Last updated on November 8, 2018
Welcome to my Etsy store.

Accepted payment methods

Paypal Visa Mastercard American Express Discover Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns
Contact me within: 7 days of delivery
Ship items back within: 30 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
If an item doesn't reach you or turns up faulty, please get in touch.
As soon as payment clears I'll get it off in the post. If there are any problems, please get in touch.
Posting has to fit around my working commitments, and is dependent on when I can get to a post office, so please be patient. However, I always aim to get items sent off within (approximately) a week of ordering. The following times are taken from the Royal Mail website:

UK: First Class (approx. 1-2 working days from posting)

Western Europe: Air Mail (approx. 3 working days from posting)

Eastern Europe: Air Mail (approx. 5 working days from posting)

USA / Rest Of The World: Air Mail (approx. 7 working days from posting)
Additional policies and FAQs
09/11/18: Rising printing and postage costs have necessitated a slight increase in what I charge for some of my items. I have resisted this until now, but the alternative was reducing the quality and switching to a slower method of delivery, so I hope you can understand my reasoning.

More information

Last updated on Nov 8, 2018
Frequently asked questions
Custom and personalised orders

I am available for commissions, time permitting. If you would like to commission me to do a piece for you, please e-mail me for prices and further details.