ThomasWoodcraft

Thomas Woodcrafts

Ottawa, Canada | 143 Sales

ThomasWoodcraft

Thomas Woodcrafts

Ottawa, Canada 143 Sales On Etsy since 2014

5 out of 5 stars (26)

Announcement   Closing Shop

Please note that as of December 31, 2018 I am no longer making new products. All remaining inventory is available here. Custom orders and orders for made-to-order products are no longer being accepted. Once products sell out, the inventory will not be re-stocked.

Announcement

Last updated on Jan 7, 2019

Closing Shop

Please note that as of December 31, 2018 I am no longer making new products. All remaining inventory is available here. Custom orders and orders for made-to-order products are no longer being accepted. Once products sell out, the inventory will not be re-stocked.

Chris

Contact shop owner

Chris

Reviews

Average item review
5 out of 5 stars
(26)
See reviews that mention:
quality 6 shipping 4
View all 26 reviews

About

About My Thomas Woodcrafts Shop

At Thomas Woodcrafts I handcraft beautiful and unique wooden home decor and toys to help you make your house a home and build memories for kids and families.

Many of my products for children are inspired by the toys and room decorations that my kids and their friends most enjoy. All items are handcrafted with wood and are painted, stained or left natural. My breadboards and home decor products are designed based on the wood available to maximize the contours of the woodgrain. My designs are one-of-a-kind. As often as possible, Thomas Woodcrafts products are made using recycled and rescued wood.

My company is named in honour of my grandfathers (both named Thomas) who were craftsmen in their own rights and helped me learn the skills I enjoy using today.

Closing Shop

Please note that as of December 31, 2018 I am no longer making new products. All remaining inventory is available here. Custom orders and orders for made-to-order products are no longer being accepted. Once products sell out, the inventory will not be re-stocked.

Shop members

  • Chris Farley Ratcliffe

    Owner, Creator

    Chris is a father of three girls and after years of making beds and other useful things for them, he is now handcrafting home decor and wooden children's toys for other kids to treasure.

Shop policies

Last updated on January 1, 2018
Thanks for visiting Thomas Woodcrafts! I handcraft wooden children's toys and decor products and to help you add warmth and joy to your home. As often as possible and as supply allows I make these items from recycled and scrap wood.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
If you aren't satisfied with the quality of the product you receive, let me know and I will work with you to find a solution to the issue including refunds or product replacement.

Missing Shipments
If you don't receive your order within one week of the shipping date, please let me know so that I can work with Canada Post to track your product. On occasion items are lost in transit and if Canada Post determines they are at fault they will reimburse me the cost of the product and shipping. Once I receive their acknowledgement of fault I will produce and ship you a new product.

I am not responsible for missing products that Canada Post determines have been successfully delivered.

Damaged Shipments
Please let me know if your product is damaged in transit. Take photos of the damaged packaging and product. Please send those to me when you notify me of the damage. If I determine that the damage is due to a product flaw I will provide you with a new one as soon as I am able to make and ship it to you. If it is due to mistreatment during the shipping process I will file a claim with Canada Post and work with you to resolve the issue and get you a replacement product.
Payment
I accept Gift Cards, Credit Cards, Paypal and Direct Checkout! Custom orders must be paid in advance.
Shipping
As most products are made to order, please allow 2-3 weeks for production and delivery. As a standard I deliver to Canada and the USA. Delivery times can be longer during peak periods. If you would like delivery to another country let me know and I can price the shipment for you.
Additional policies and FAQs
Frequently Asked Questions:

I live in Ottawa and would like to pick up from you directly instead of paying for shipping. How can I do this?

Enter coupon code OttawaPickUp at check out to save on the shipping charge. I will notify you when your product is ready for pick up.

How do I subscribe to your email list?
Every month I send out a newsletter with information about new products and special offers.
Sign up at www.ThomasWoodcrafts.com/newsletter

Do you accept orders for custom items?
Yes. Send me a message through Etsy or email Chris [!at] ThomasWoodcrafts.com and we can discuss your needs and how I can help.

More information

Last updated on Aug 29, 2017
Frequently asked questions
Custom and personalized orders

Do you accept orders for custom items?

Yes. Send me a message through Etsy or email Chris@ThomasWoodcrafts.com and we can discuss your needs and how I can help.

How do I subscribe to your email list?

Every month I send out a newsletter with information about new products and special offers.
Sign up at www.ThomasWoodcrafts.com/newsletter

Do you offer pick up or local delivery options in Ottawa?

Yes.

Both local delivery and no cost pick up options are available in Ottawa. Use coupon code 'OttawaPickUp' or email your order to Chris@thomaswoodcrafts.com to make arrangements.