Threla

body and skin care products for worry-free indulgence

Boston, Massachusetts | 4499 Sales

5 out of 5 stars (2631)

Threla

body and skin care products for worry-free indulgence

Boston, Massachusetts 4499 Sales On Etsy since 2008

5 out of 5 stars (2631)

Shop owner

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Threla is taking a short break

Note from shop owner Thank you for visiting! Threla is on summer vacation until Sunday, August 4th. Please convo if you have any questions and I'll be in touch!

Happy Summer, and see you again soon!

Note from shop owner

Last updated on Jul 17, 2019

Thank you for visiting! Threla is on summer vacation until Sunday, August 4th. Please convo if you have any questions and I'll be in touch!

Happy Summer, and see you again soon!

TH

Contact shop owner

TH

Reviews

Average item review
5 out of 5 stars
(2631)
See reviews that mention:
quality 75 shipping 445 customer service 501

About

Ex-biomaterials scientist now devoted to kiddo and to making skin and body care products combining the goodness of nature and science.

Threla was conceived out of curiosity and incredulity in a laboratory at MIT. While researching collagen materials for tissue engineering, I chanced upon collagen face masks containing “nano-lingzhi”. A beauty product devotee, I probed further and was astonished to find claims purporting the “stimulation of collagen production” and “restoration of skin elasticity”. Collagen molecules are too large to penetrate the skin to produce these purported effects. And “nano-lingzhi” sounded like marketing hype about what was probably just an extract of a Chinese herbal mushroom without any special processing to make it "nano". But what bothered me the most was the host of chemicals in the mask that I couldn't quite decipher. Were they really needed in a mask that was "natural"? There and then, the idea for Threla was born.

Threla combines a passion for natural goodness with a trained scientist’s eye. Every ingredient in our products, whether natural or synthetic, is carefully selected. Our philosophy is to begin all formulations with fresh, natural ingredients and to complement with safe synthetics only when there is a tangible benefit to the product and the user. We tie honest science with nature’s bounty to bring you fun and good products that you can trust and indulge in day after day, year after year. We won’t resort to hype or dubious claims or scare tactics to keep you. We are just earnest about being as good as we can be.

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Shop policies

Last updated on October 12, 2015
Thank you for your interest and support! Please contact us with any questions on our products and policies, and we will respond as soon as possible.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Our aim is to provide our customers with delightful products. If you are not completely satisfied with your purchase, we can offer a refund or exchange provided that the item (except customized items) is returned to us within 14 days of receipt. Customized products are final sale and cannot be exchanged or returned. We regret that we cannot refund shipping costs. Please contact us if you wish to set up a refund or exchange.

Note: We do not re-sell items that have been returned to ensure the integrity of our products.
Payment
We accept all major credit cards and online payments by PayPal.

Orders will ship out after payment is received. If payment is not made with the order, we will send gentle reminders. Orders will be canceled if no response is received and the transaction is not completed after 3 days.

Customers in the great Commonwealth of Massachusetts: Please note that a 6.25% sales tax will be added to your order (excluding shipping).
Shipping
We ship once or twice a week on Tuesdays and Fridays . If any unforeseen delays should occur, we will contact you immediately and provide you with new delivery information.

Standard orders are shipped via USPS using First Class or Priority mail, always with delivery confirmation for domestic orders. We will email a shipping confirmation when the order goes out.

Flat Rate Shipping
Where flat rate Priority mail shipping will save you money, we will charge the flat rate and refund any difference to your credit card.

International Shipping
We will provide the customs form number for your package, which you can use to check acceptance info and tracking until the package leaves the U.S. Tracking may not be available in the receiving country depending on whether the customs form is scanned. Please note that the transit time varies from a few days to several weeks. Please allow up to 6 weeks for your package to arrive.

Additional Shipping Services
Insurance, registered mail, rush orders (via UPS 2nd Day Air or USPS Express Mail), and other mailing services are available if requested and purchased by the customer.
Additional policies and FAQs
Your feedback makes us better and we would love to hear from you. We welcome customer suggestions for new products and scents.

As our products are handcrafted from natural ingredients, please allow for slight variations from batch to batch. All products are for external use only. Please check the ingredient list for any potential allergens before purchase and use. Please also note the size of the item as described in each listing. We are able to custom make items in larger sizes for several of our products, such as lotions, deodorants, and facial mists.

We may have more items in our inventory and pipeline than is listed in our shop. Please contact us if you are interested in purchasing higher quantities and we can set up a special listing for you.

We do wholesale many of our items. Feel free to contact us for more information.

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