I require contact within 14 days of receipt if you wish to return an item. Please view photos and read descriptions so you know what you are getting when you order. I do want you to be happy with your purchase. If your order is damaged or wrong in any way, please contact me via email, and I will make it right. In some cases I will simply ship you a new item. In some cases I will provide a shipping label for return.

I don't list an item unless it is ready to ship. I always attempt to ship items the next business day after an order is placed. Please allow me three days at the most, as there are times when "life happens", and I am unable to ship your order the next day.

A few of my items are able to be shipped in a regular first class envelope. This method of shipping has no tracking available. Most items ship via USPS first class package rate, which is usually the least expensive option, and has tracking, but no insurance. This can take from 2 - 5 business days to arrive. However, there is an option to pay additional for 2 - 3 day Priority Mail shipping, if you choose, which also includes insurance.

I do accept custom requests on some of my items. In the case of a custom order, I will let you know the estimated time it will take me to fill your order, and if there will be any additional charges.

Some of my creations are priced higher based on the time it took me to build or customize them. As an artist, I do not try to compete with mass-produced items in the market place. My artisan-crafted items are priced for their uniqueness - waiting for that perfect owner. In all honesty - some of the pieces I create, I can barely stand to part with, so I set a price that makes me feel better about losing them. I want them to go to someone who might appreciate them as much as I do.