tickledpinkpaperink

Our goal is to provide our customers with the most amazing customer service. (Please see our feedback!) If you are not satisfied with your purchase, please contact us and let's work it out to your satisfaction.

Please exercise common courtesy: custom products can not be returned or refunded unless there is an error on OUR part. Please make sure to check the measurements on your stamp and the spelling on your proofs before ordering.

Refunds are accepted on all stock items within seven days of receipt of your order. Please contact us before returning your item, and a refund (minus return shipping charges) will be processed as soon as possible after we receive it.

We are operating a small business and in order to continue, we have to be profitable. Thank you for understanding!

Paypal is our preferred method of payment but we also accept personal checks. Payment must be received in full before we can process your order. If you can not pay for your purchase within 3 days of the purchase, we will cancel your order.

After purchase of your custom item, we will send a proof to your email acoount for your approval. We will not create the stamp or print your item until we receive confirmation from you. Please keep an eye out for the proof so that we can make your item in a timely fashion.

We process orders as quickly as possible. In stock items ship in 1-3 business days. Please allow 2 weeks for the production of your custom stamp plus shipping time.
If you need a quick turn around time, let us know and we can see if we can speed up the production process.


We use ETSY SHIPPING SERVICES to ship all our products. Please make sure your address is accurate on your account.

SHIPPING TO US:

We ship our products First Class through USPS. This typically takes 2-5 days and includes a tracking number. If you need a rush delivery (i.e., 2 day guaranteed or overnight), contact us and we will upgrade your order and set up a custom listing for you.

SHIPPING TO CANADA:

We ship our products International Priority Mail to Canadian addresses. This typically takes 10 days to 2 weeks and includes a very hard to trace tracking number. If you need a quicker delivery time or a more reliable tracking system, let us know and we can upgrade your order to Priority Express or use another carrier.

SHIPPING TO EVERYWHERE ELSE:

We ship my products to everywhere else using International Priority Mail. This typically takes 6-10 days and includes a tracking number. If you need a quicker delivery time, let us know and we can upgrade your order to Priority Express or use another carrier.

NOTE: We are not responsible for mail that is not delivered on time. Please make sure you have allowed enough time for the approximate shipping days listed with the US mail and contact your local post office when you have issues surrounding your package.

Business hours are M-F 9-6 PST. We often work weekends as well when our family time allows.

We welcome custom orders if we can fit them in our schedule. If you like Teresa's style but would like to make modifications or use a unique image, let us know. This type of custom work will take some additional time and proofing so we do add a custom fee to your order. You can purchase the appropriate listing in our custom section.

Teresa is a professional graphic designer and illustrator and truly loves the design process. Her heart and soul goes into everyone of her creations and she bases her designs on good communication with you to make sure it is truly what you had in mind. She will work with you until you are completely satisfied.

Do you want a stamp created from your unique logo? We are happy to help you create your custom packaging materials. There are certain requirements for the art files to make this possible. Please send us a message for more information.

Please send your art files to tickledpinkpaperink [!at] gmail.com.

Thank you!