tiffanycoley

Tiffany Coley Artisan Jewelry

Raleigh, North Carolina 175 Sales On Etsy since 2007

0 out of 5 stars (28)

tiffanycoley

Tiffany Coley Artisan Jewelry

Raleigh, North Carolina | 175 Sales

Tiffany

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Tiffany

Announcement    Welcome to my shop!

Announcement

Last updated on Feb 1, 2018

Welcome to my shop!

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quality 2 shipping 4 customer service 3

Shop policies

Last updated on October 22, 2013
Thank you for visiting my Etsy Shoppe!

I love making jewelry and sharing my designs. I want my customers to equally love wearing my jewelry and designs. Without your support, I'd still make jewelry but I'd have a difficult time wearing it all myself!

Please contact me if you have questions or concerns about your order. It is my goal to resolve any issues in a timely manner. If you are happy with your experience and love your jewelry, tell your friends and family to visit me too!

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
If you are dissatisfied with your purchase, I will gladly refund the purchase price as long as it is returned within 7 days of delivery. Original shipping charges, credit card fees (if any) and a 10% restocking fee are not refundable on returns. (unless due to our negligence).
What's considered my negligence:
• Faulty craftsmanship – I will fix broken wire, faulty solder joins, sharp edges, etc.
• Shipping the incorrect item-
• Since I know when you received your package, you have 24 hours to let me know of any issues. I really do want to make you happy.
If the item can be repaired, it will be repaired. If not, the item may be exchanged for the same item or a similar one (based on availability and customer agreement for the substitution).
I am not responsible for the following:
• Mis-delivered mail
• Damaged merchandise due to Postal negligence – USPS machinery can sometimes damage packages. I take great care to package your jewelry but things can happen during transport... Insurance to cover your item can be included with the cost of shipping. If you require insurance, let me know. The insurance cost will be added to your revised invoice.

If you need to return an item, email me and I will forward instructions for the return or exchange.
Payment
Payment is due at the time your order is placed. If you have any problems completing your transaction, please convo me. If I have not heard from you regarding payment transaction issues and the order is not paid within 48 hours of purchase, the order will be canceled and the item will be relisted.

Etsy direct checkout or Paypal are the methods of payment.


♥♥♥Important!! North Carolina residents will be assessed the current sales tax rate. This amount will not show up on your Etsy order confirmation but will show up on your Paypal invoice upon payment for your item(s).
Shipping
Orders are only shipped once full payment has been received.

For custom items, completion of work commences upon receipt of payment. Custom items may take 7-14 business days to complete prior to shipment. Upon shipment, buyer will be emailed as notice that product has been shipped.

All domestic items are shipped via USPS Priority Mail with Delivery confirmation ($5.65). If you require insurance, please convo me and I can update your invoice with the quote. I will only charge you the actual costs of shipping your item(s)- no handling fees.
If you would like an alternative or expedited shipping method, please convo me.

International shipping rates and applicable customs fees can be provided upon request. Please convo me with your destination country and approximate amount of intended purchase.

All orders are shipped to your Etsy address. If you would like your purchase shipped to another recipient as a gift and/or location, please clearly indicate this information in ‘Notes to the Seller’ section upon checkout. Items purchased to be shipped as "gifts" must have a confirmed address linked to the buyer's PayPal account for security.

If your order includes items shipping to more than one location, you will incur separate shipping costs to each location.
Additional policies and FAQs
If you have questions about the care of your jewelry, please let me know.

If you wish to place a custom order, please convo me for arrangements and details or request through Alchemy feature on Etsy.

In most cases, custom orders typically ship in 7-14 business days. However, if circumstances occur such as backordered supplies to complete order, etc., I will convo you to inform you of the expected delivery.

I gladly welcome wholesale and consignment inquiries!