
Announcement
The current processing time is around 2-5 working days. Larger CUSTOM orders can take up to 7-9 working days.
Please message first before placing an order if your order is urgent to make sure it can be fulfilled in time.
Delivery time in the UK: 1-2 days (nationwide delays with Royal Mail, delivery times are not 100% guaranteed)
Delivery times outside the UK:
-Europe and US: 5-14 working days
-Other countries not listed: 7-21 days.
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✿ Please read the listing descriptions and FAQ at the bottom of the page as most of the answers to general questions can be found there.
✿ Please also note that custom products are NON-refundable and NON-returnable! I do NOT offer a refund for delayed deliveries or if the order gets returned back by the delivery company.
Returns are subject to an additional handling fee if you would like them to be re-shipped (international shipments only).
✿ No orders will be re-sent for free or refunded if the address entered by the customer was incorrect - customers are required to pay another shipping fee. If after purchasing you notice that your address was incorrect please contact me ASAP. Thank you!
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Reviews
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Kelsea Hollingsworth on Sep 22, 2023
5 out of 5 starsI ordered two stickers to use for a gift I am currently making for my boyfriend. One of the numbers was missing in one of my decals, but the seller was very sweet and sent me a replacement. So far I am very satisfied with my purchase.
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Ellie on Sep 22, 2023
5 out of 5 starsCute stickers, came quickly and perfect for what I needed them for
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About TiiaMariDesigns
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 6 hours of purchase
Privacy policy
More information
Frequently asked questions
How can I track my parcel?
To track your order you can log into your Etsy account and track your orders under 'Purchases and reviews'.
Where is my parcel?
All UK orders are sent via 1st class delivery, but occasional delays can occur. Please contact me after 5 working days from the dispatch date if your order still hasn't arrived.
INTERNATIONAL ORDERS (outside the UK) are all sent via tracked delivery which takes an average of 5-14 working days but delays can occur as parcels go through customs. Please contact me after 6 weeks from the dispatch date if your order still hasn't arrived.
NOTE! I do not offer a refund for delayed deliveries or if the order gets returned back to me by the delivery company. If your address is insufficient and the parcel gets returned back to me, there will be an extra handling fee by the courier plus another shipping fee to pay before it can be resent.
Sizing details
Most sizes are in widths, meaning the length of the product. Height may vary and for the set stickers you can find all the information about sizing in the listing description.
Please note that unless if you have the measurements of the item/area where you are looking to place your stickers onto, I cannot estimate any sizes based on pictures sent to me. I can give advice, but it is always the buyer's responsibility to choose the correct size as I do not accept returns for customised orders.
I ordered a wrong size/there is a spelling mistake, can I return the item and change it?
Please note that I do NOT offer returns or refunds on custom or personalised products, unless if it is my fault that the product is wrong. It is the buyer's responsibility to choose the right size and check that your text is correct, and if in doubt please contact me first before ordering.
I copy-paste all texts as they are from the personalisation box, so unless there is an obvious spelling mistake, I will not contact you to double-check that your text is correct. It is the customer's responsibility to make sure that your text is as it should before placing the order.
My address is incorrect
If after purchasing you notice that your address was incorrect please contact me ASAP and I can change it for you.
I will NOT send orders out for free or refund orders if your address was incorrect. If you notice that your address was incorrect and the order has already been dispatched, there are two options:
1. We can wait for the original order to be returned back to me. This might take several weeks. If your address is insufficient and the parcel gets returned back to me, there will be an extra handling fee by the courier plus another shipping fee to be paid before it can be resent.
2. You can make another purchase to the correct address.
It is the buyer's responsibility to make sure that the delivery address is correct.