tikibrighton's Shop Policies
Hello and welcome to TIKI !
All Tiki jewellery is handmade by myself with great care and attention.
Each piece is a one off and many are limited editions.
All photographs are off the actual item you will receive.
I'm happy to answer any question so don't hesitate and leave me a message.
Thank you for considering a purchase from my shop!
All my payments are handled securely through Paypal.
If you are not a member, you can still purchase through their site with a credit card by clicking on their Paypal icon.
Payment must be received within 5 days, if not i will be forced to cancel your order.
Items will be mailed within 2 working days after payment.
Depending on the size of your purchase (bracelet, earrings..), it will be shipped in a Tiki box or bag, safely packaged in a bubble lined envelope.
I ship via Royal Mail first class recorded delivery within the UK.
All international orders will be sent via Royal Mail, either airsure or international signed for. This ensures that your item will get to you as quickly as possible as well as the added benefit of a tracking number and insurance.
If you've got any shipping preference, please just let me know.
Each customer is responsible for any potential import fees levied by their country border control.
Please make sure your Paypal address is the same as your Etsy address! If the addresses do not match, contact me at time of order to confirm which address. If you don't tell me otherwise I will ship to the Paypal address.
Refunds and Exchanges
Sorry no refund or exchange unless the item suffered some breakage in the post.
In which case, please take a photo of the item on arrival with its packaging and email it to me. I will then repair or replace the item and cover the postage.
Additional Policies and FAQs
Custom requests are welcome!
If you have any idea, size request... please just email me.
**Resin jewellery is like any fine jewellery and should be treated with care, which means not to be dropped on a hard surface.
Last Updated October 12, 2012