tillandsiasource

Your #1 Source for Rare and Exotic Tillandsia Plants!

299 Sales

tillandsiasource

Your #1 Source for Rare and Exotic Tillandsia Plants!

299 Sales On Etsy since 2011

0 out of 5 stars
(118)

Announcement   TillandsiaSource is your #1 source for healthy quality plants at reasonable prices. Special projects of high quality handmade arts and crafts will also be offered from time to time with limited quantities and time periods.
Your satisfaction is guaranteed!

Announcement

TillandsiaSource is your #1 source for healthy quality plants at reasonable prices. Special projects of high quality handmade arts and crafts will also be offered from time to time with limited quantities and time periods.
Your satisfaction is guaranteed!

tillandsiasource

Contact shop owner

tillandsiasource

Shop policies

Last updated on June 16, 2015
Hi! Welcome to our Etsy Studio. Your Satisfaction is Guaranteed with TillandsiaSource! Tillandsiasource's main goal and priority is your satisfaction and a 100% feedback rating. Every reasonable step will be taken to resolve all issues to our customer's satisfaction. So relax and view our items with confidence that all your transactions with TillandsiaSource will be exceptional!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
Payment is through Paypal only at this time, where you may pay with your Paypal account or any of the Paypal accepted credit cards. All payments must be instant payments; completed and cleared before items will be shipped. All payments are due immediately after purchasing. If Payment is not received within 48 hours and we have not been contacted with acceptable arrangements, we will cancel the sale and make the appropriate claims with Etsy pertaining to non-payment. Deliveries within the state of Florida will be charged 7% tax. We generally do not accept cancellations once an order has been placed. Cancellations and payment policies will be in accordance with Etsy policy.
Shipping
Shipping is only to physical street addresses within the contiguous United States at this time. We apologize to our international neighbors and friends, however, we do NOT ship Internationally at this time. We ship via USPS unless otherwise noted or unless other arrangements are made.

We will do our best to COMBINE SHIPPING on multiple items with no additional shipping fees, but only if the quantities will fit in the same or similar size box as the item with the highest shipping cost. Keep in mind that many of our plants are relatively large in size and many have stiff brittle leaves which will require plenty of space in order to avoid damage in shipping. In those cases, we will not be able to safely combine shipping. In most cases, we can usually ship up to 10 (small-med) plants for the same shipping cost and will be happy to do so if possible. The general rule is that we can ship up to 16oz for the same shipping fee via priority mail. When shipping plants with decorative shells, pots, wood, or other media, combined shipping will be limited. We will try to combine items/plants where possible, but this will be on a case to case basis depending on the size and weight of the items. Non-Plant items will always be on a case to case basis. We will ALWAYS do our best to save YOU, our customer, money whenever possible! If you purchase multiple items, please request a quote (or adjustment) PRIOR TO PAYING.
Refunds and Exchanges
SATISFACTION GUARANTEED!* Your satisfaction is our goal. If you are not satisfied with your items, contact us within 48 hours and return (shipping is buyer's responsibility) the item(s) within 7 days in the same condition it was received and we will gladly replace the item(s) or refund the purchase price less the cost of shipping.
*Damage or DOA items caused due to carrier neglect, delay, abuse, carelessness, damage, and/or acts of God while in the possession of the shipper/carrier is the responsibility of the carrier. The buyer is responsible for making all necessary claims through the carrier as required by the carrier's guidelines, however, we will assist you in expediting and concluding all claims to the best of our ability should the need ever arise. In some cases, we will send you a new item (if available/possible) while waiting for the claim process to be finalized.
Additional policies and FAQs
QUALITY PLANTS. Although we ship only healthy, vigorous, high quality plants, nothing in nature is perfect. Minor leaf imperfections are normal. Tillandsias commonly arrive with broken leaves as many varieties have stiff brittle leaves that easily break with handling. Some varieties (like ionanthas) are naturally subject to browned tips on the leaves which may worsen during shipping. Leaves that have imperfections, browned tips, or are broken, can be safely trimmed. It is normal for tillandsias to lose some of their bottom leaves when acclimating to their new environment. Simply trim or pull off the dead leaves along with any long roots if you so desire.

*Warning: Do not attach your tillandsias to (or with) anything that contains copper as copper is toxic to tillandsias. Do not allow contact with things that contain copper as a chemical composition which includes some treated woods, copper wiring, pesticides, fungicides, fertilizers and the like

OTHER ITEMS: We will engage in other projects from time to time, especially during winter months. These projects will be "non-plant", (not live) items that will follow our same high standards of craftsmanship, quality products and excellent customer service.

FEEDBACK: We promptly reciprocate with positive feedback upon receiving positive feedback. Prior to receiving your feedback we have no way of knowing if we have fulfilled our obligation to you satisfactorily and that our transaction has come to completion. Before that, we have no way of knowing how you might conduct yourself throughout the transaction and if you will follow the terms and conditions of our sale, so we withhold feedback until we know the transaction is complete. The best way for us to know the transaction is complete is by receiving your positive feedback, in which case we will promptly reply. If you have not been satisfied with our service or product as it is described, we need to hear from you in order to address any issues you may have.

By purchasing our items, you agree to contact us immediately and give us the opportunity to resolve any possible issues prior to making or posting derogatory comments or negative feedback. Positive feedback is our number one objective and we will, of course, reciprocate with like testimonials.

REQUEST MORE! We usually have more quantity available than the quantity listed in the ads, so please contact us about additional quantities and quantity discounts along with combined shipping calculations. If you see a decorative item I have listed with a specific plant and there are multiple quantities available, but you have your heart set on another plant species, you may contact me about the possibility of making a listing with the decorative piece and the specific plant you prefer. Likewise, if you have any other special requests pertaining to varieties, multiple piece groupings, variety groupings, etc., I am open to special requests and suggestions. (This also includes our other non-plant items). Please do not hesitate to contact me and I will make a special request listing... JUST4U!

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