TimberElegance

Hand made fine writing instruments and heirlooms.

Lyn, Canada | 94 Sales

TimberElegance

Hand made fine writing instruments and heirlooms.

Lyn, Canada 94 Sales On Etsy since 2014

5 out of 5 stars
(33)

Announcement   Its that time of year again. I would like to wish everyone a happy holiday season and a joyous time with friends and family.

Announcement

Last updated on Dec 5, 2018

Its that time of year again. I would like to wish everyone a happy holiday season and a joyous time with friends and family.

Darrin McArthur

Contact shop owner

Darrin McArthur

Reviews

Average item review
5 out of 5 stars
(33)
See reviews that mention:
quality 13 shipping 11 customer service 4
View all 33 reviews

About

Around the web

Production partners

  • 8th Line Creations

    Brockville, ON

    8thLineCreations, has the expertise and equipment to provide the custom engraving found on this item.

Shop policies

More information

Last updated on May 25, 2018
Frequently asked questions
Are my items tracked and insured during shipping.

All packages sent within Canada and the USA have some form of tracking included. Most methods that I offer to all other destinations, include tracking and insurance.

However the inexpensive methods such as "International Parcel" and "Small Packet International", do not have any form of tracking or insurance, and can be quite slow. These methods of shipping are taken at the buyers risk. I purchase my labels through Etsy, so you will receive a shipping notice.

Normally this form of shipping is not a problem, however, because I have no way of tracking these parcels, the buyer must be willing to accept all responsibility once I have dropped the package off to my local post office.

Can I return an Item using a courier?

If you are not happy with your item once it is received, please contact me within 14 days of receipt and I will do what I can to make you happy.
If a resolution can't be reached and you feel you need to return the item or exchange it then all items can be returned and a refund or exchange will be made.
All items will receive the full refund less the shipping fee once it is returned in original condition. All items sent back from outside Canada, must be sent through regular mail and not through any form of courier services. Any item sent back through courier will not be accepted and returned to the sender so it can be sent back to me regular mail.

Can I ask for something to be made special?

I welcome any special requests for custom orders. All items are handmade. So during the custom ordering process; details, costs and timings will be discussed and agreed upon.
Once the custom order has been written and paid for, the work will begin.

Why are the estimated shipping times so long?

I have estimated the shipping times based on Canada Post's minimum and maximum delivery times. These can vary drastically from one method of shipping to another. Tracked methods of shipping will generally have shorter shipping times.