timegemstone's Shop Policies
Hello and welcome to timegemstone! We are fair and honest and will do our best to make your experience with us the best it can possibly be.
We only accept paypal for payment (credit cards, bank drafts, transfers)
But you don't need a paypal account to use paypal. Simply click on the paypal icon at the checkout and then choose your credit card preference and follow the prompts.
If you need some help making your first Etsy purchase, please take a look at this easy and helpful guide: http://www.etsy.com/help/article/339
Production will begin once payment has been received. Orders are shipped based on payment date.
Shipping is by Royal Mail first class within the UK and by airmail for overseas customers.
The post should arrive within 2 week in the UK and up to 3-5 weeks for international orders.
Refunds and Exchanges
We want you to be completely satisfied with your purchase. However, since we try to turnaround your order in a timely manner, it might be difficult to catch the changes before your items are shipped. If you have a change, please contact us and we’ll see if we can help. If your order has already shipped, we’ll send you instructions on how to return it.
Additional Policies and FAQs
If you have any questions about any of my items up for sale, please ask questions via email before purchasing. Thank You!
Last Updated May 19, 2014