TimeKitsUSA

Feminine, Custom Apple Watch Bands & Charms

San Diego, California · 1007 Sales

TimeKitsUSA

Feminine, Custom Apple Watch Bands & Charms

San Diego, California 1007 Sales On Etsy since 2015

5 out of 5 stars
(219)

Announcement   Do you want to be in the know about our new designs and exclusive sales?

Our promise to you is that you will receive no more than 6 emails per year - four (quarterly) e-Newsletters and a maximum of 2 subscriber-only sales. We don't like spam either! What do we like? YOU! Thank you for being a wonderful customer!

https://forms.aweber.com/form/05/701250005.htm

Announcement

Last updated on Jun 5, 2016

Do you want to be in the know about our new designs and exclusive sales?

Our promise to you is that you will receive no more than 6 emails per year - four (quarterly) e-Newsletters and a maximum of 2 subscriber-only sales. We don't like spam either! What do we like? YOU! Thank you for being a wonderful customer!

https://forms.aweber.com/form/05/701250005.htm

Chris Morris

Contact shop owner

Chris Morris

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Updates

Check out this fabulous article about our shop! Thank you handmadehunt.com/etsy/TimeKitsUSA
TimeKitsUSA's bands have been around since the inception of the original Apple Watch. With over a year and a half of experience, we have a design that goes beyond what others offer. We invite you to come read why!
Want to save $10 off of your TimeKitsUSA band? Check this out: https://www.etsy.com/legal/2016-holiday-promotion/
View all 12 updates

About

Going beyond the simple Apple Band.

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Shop policies

Last updated on April 2, 2017
Welcome to our TimeKitsUSA Shoppe! We enjoy creating unique and custom Apple Watch bands that set you apart from other Apple Watch wearers.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
Credit/Debit Card and Etsy/TimeKitsUSA Gift Card purchases accepted. We are able to directly invoice via PayPal for a $1.50 fee.
Shipping
STANDARD ORDERS

Items ship approximately three days after order is placed.

CUSTOM ORDERS

Items ship approximately 3 days after order is placed.

*We ship from Southern California via Priority Mail. All packages are insured for $100.00.

HOLIDAY SHIPPING

During the holiday season, please allow one or two additional days for creation/processing. Please note that the US Post Office may take longer to ship your item during the holidays. Your TimeKitsUSA order will typically arrive in 2-5 days, depend on your location.

*Overnight shipping is available upon request.
Refunds and Exchanges
In order to ensure customer satisfaction, all items are made and shipped with care.

STANDARD BANDS may be returned or exchanged within one week if the items are still in new condition. Return shipping costs are to be paid for by the customer. Exchanges can be made for a product of equal or lesser value. For returns, a 20% restocking fee will be deducted from the total price. Should any item be returned in less than new condition, photo-documentation will be established and a refund will not be given. Please know that customer satisfaction is extremely important to us and we hope not to encounter this issue.

WHY the restocking fee? One day our small, handmade business may turn into a large company turning a large profit that allows us to take reasonable financial losses. (Side note: we love our small business and it's a pleasure to create bands for you!) Until then, we have the restocking fee in place to help cover associated costs with creating items, preparing packages and notes for shipping, as well as accounting for time spent communicating with our beloved customers who may like to return their items.

INCORRECT WRIST MEASUREMENTS As noted in our listings, providing a precise wrist measurement is paramount to the fit of your band. We've found that most customers, with very few exceptions, who order a size 5" or 8.5"+ band do so accidentally. When an order is placed for these sizes, we will reach out to the customer to confirm their wrist size. Our customer's happiness is our ultimate goal! If we do not hear a response, we will ship the item in approximately a week's time, as ordered. If the size of the band needs to be adjusted, we will be happy to do so according to our Custom Band Restringing Policy (below)! Unfortunately there are no refunds in this situation. Please know that we do our best via our listings, and after an order is placed, to ensure that our bands fit correctly. We trust that order's have been ultimately placed correctly, or that a response will be given to our further communication. Thank you.

ALL CUSTOM SALES ARE FINAL... but we are happy to restring your band if it was ordered in the wrong size. Sales are final because each band is created specifically for you in your size.

CUSTOM BAND RESTRINGING: It is the buyer's responsibility to pay for shipping to and from TimeKitsUSA to restring customized bands that were ordered incorrectly (wrong size). This fee was established to cover material and time costs. Restringing involves a complete deconstruction and recreation of the band, most often with additional material, to achieve the correct size.

There is a $20 fee to restring the band. Total price for TimeKitsUSA to restring: $27.00.

$20 - Restringing Fee
$ 7 - Priority shipping, plus insurance, back to customer
_______
$27.00 Total

Please be sure to purchase insurance when items sent back for an exchange. TimeKitsUSA is not responsible for lost or damaged items/packages.

DOES THE METAL CHANGE COLOR?

Where noted, we carry silver and gold plated items. There are several factors that may contribute to a change in color with plated metal items (body acidity, perspiration, wear, etc.). Color changes are not covered under our return or exchange policy.

BAND CARE:

If you think that there is a chance that the metal may change on your TimeKitsUSA custom band, please use 2-3 coats of clear nail polish to cover the areas that regularly come in contact with your skin or other objects. These layers may rub off. If so, reapply.

*We are not responsible for allergic reactions or medical reactions. Please contact us prior to purchase if there are questions about material used.

We are happy to say that our bands have never damaged an Apple Watch. That said, we are not responsible for such incidences.

INTERNATIONAL CUSTOMERS:
Please check your country's customs and other related international shipping fees. Return shipping, custom, assessor or miscellaneous fees are the customer's responsibility (no refunds). Fortunately, very few of our customers have had these fees accessed.

Your happiness is our goal! Please contact us with any questions or concerns. We wish to provide 5 star service to you! If we have not, for any reason, please let us know.

We respectfully reserve the right to decline service to those who communicate in a disrespectful manner with our staff.
Additional policies and FAQs
*Findings may vary slightly from listing pictures to accommodate for custom sizing.

DOES THE METAL CHANGE COLOR?

Where noted, we carry silver and gold plated items. There are several factors that may contribute to a change in color with plated metal items (body acidity, perspiration, wear, etc.). Color changes are not covered under our return or exchange policy.

BAND CARE:

If you think that there may be a chance that the metal may change on your TimeKitsUSA custom band, please use 2-3 coats of clear nail polish to cover the areas that regularly come in contact with your skin or other objects. These layers may rub off. If so, reapply.

*We are not responsible for allergic reactions or medical reactions. Please contact us prior to purchase if there are questions about material used.

*TimeKitsUSA is not responsible for damage or scratches to your watch/device.

*Wholesale prices upon request.