Due to their customized nature, Timeless Paper products can not be refunded or exchanged. Please contact us if we made a mistake with your order and we will replace the item free of charge.

Payment is expected immediately following purchase.

* We offer worldwide shipping.

* Shipping takes 2-4 business days for domestic priority shipping and 6-11 days for priority international shipping. We ship via USPS Priority or Express. We will gladly combine shipping. Please ask if you would like to upgrade to Express shipping.

* All shipping/handling charges include order processing, item selection, packaging, transportation of items, plus additional delivery charges (for bulky items, delivery to remote locations and/or expedited delivery).

International Shipping and Customs:
* The buyer is responsible for all unexpected customs charges. Customs charges are not included in your shipping cost.

* By law, the buyer is the importer of the goods and is legally responsible for the information on the Customs declaration made by the sender (Timeless Paper) and for any charges due. If you buy goods and the declaration is found to be incorrect, you may be liable to financial penalties or prosecution. In addition, the goods may be seized. It is in your interest to ensure the sender completes the Customs declaration accurately.

All designs and content are copyrighted by Timeless Paper and Emily Arrison. Copyrights do not transfer with purchase of a piece. © 2008 - 2020 Timeless Paper