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tinctory's Shop Announcement

This shop has moved, please visit my blog for more information.

http://tinctory.blogspot.com/

tinctory's Shop Policies

Welcome

Hello and thank you for checking out this shop's policies. Any questions or comments - please write through Etsy conversation or by email at tinctory AT googlemail DOT com

Payment

I accept PayPal. Prices are in US dollars. Here's a handy online currency converter
http://www.xe.com/ucc/

Shipping

I post within two working days of receiving payment (usually sooner).

:: In the UK your item is sent First Class.

:: To EUROPE, US, CANADA, AUSTRALIA and EVERYWHERE ELSE your order goes by Airmail. In my experience it takes on average 7 - 10 days to the US and Canada, 10 to Australia, 4 to the EU.

POSTAGE UPGRADE Insured service (or next day delivery in the UK) is available. For international orders the price is US$7 on top of regular postage (this guarantees a higher compensation in case of loss and tracking before the post leaves UK but not a faster delivery).

Many countries collect taxes on imported goods. They are the responsibility of the customer so please find out about them before purchasing.

Everything is packaged in rather lovely hand-made boxes which you can see here:
http://www.flickr.com/photos/tinctory/3880333619/
http://www.flickr.com/photos/tinctory/3591792475/

Refunds and Exchanges

If you'd like to exchange or return something please get in touch as soon as possible (it should be before 7 days from when you received your purchase).

Additional Policies and FAQs

All items come from a pet-free, smoke-free home.

Last Updated February 22, 2011