TinyToots

Bibs, Burp Cloths, Blankets, Changing Mats, Tummy Time

Backus, Minnesota | 21 Sales

TinyToots

Bibs, Burp Cloths, Blankets, Changing Mats, Tummy Time

Backus, Minnesota 21 Sales On Etsy since 2009

0 out of 5 stars (14)

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Lindsey

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Lindsey

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quality 2 shipping 5 customer service 3
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Shop policies

Last updated on February 15, 2011
I strive to have the utmost integrity in all of my business dealings. My shop policies listed below, I hope, cover any questions that one may have concerning payments, shipping, refunds, and exchanges. I hope to serve you to your satisfaction.

Accepted payment methods

Returns and exchanges
All products have a 30 day guarantee on any sewing defects, and may only be returned after I have examined and agreed that a sewing defect exists.

You are responsible for shipping costs of the return.

It is at my discretion as to whether a refund will be issued or not for an item. If there is a true sewing defect I would prefer to replace the item. If a return is made for any reason other than a sewing defect, I am open for discussion but the refund will be my decision.
All products have a 30 day guarantee on any sewing defects, and may only be returned after I have examined and agreed that a sewing defect exists.

You are responsible for shipping costs of the return.

It is at my discretion as to whether a refund will be issued or not for an item. If there is a true sewing defect I would prefer to replace the item. If a return is made for any reason other than a sewing defect, I am open for discussion but the refund will be my decision.

I stand behind the workmanship and materials in a properly cared for and cleaned product. My guarantee covers snaps, elastic, lining, closures and waterproofing. It is extended to the original purchaser of the items only. Proof of purchase is required. Product must be sent to me for examination of workmanship and materials. Diapers and all other items must arrive unstained, clean, stink-free and dry.

Please communicate with me. If you have a problem with a product, I would love to fix it or replace it rather than have you return it. I want to create happy customers. Help me, help you.
Payment
PayPal is preferred.

All payments must be made before your order will be shipped.

If payments are not made within 5 days, your order will be canceled. I will send you an email within 3 days of your order, in order to remind you that your payment has not been received. If I do not receive a response with an explanation or plan of action for payment then your order will be canceled and the item ordered will be re-listed for sale.
PayPal is preferred.

All payments must be made before your order will be shipped.

If payments are not made within 5 days, your order will be canceled. I will send you an email within 3 days of your order, in order to remind you that your payment has not been received. If I do not receive a response with an explanation or plan of action for payment then your order will be canceled and the item ordered will be re-listed for sale.
Shipping
Unless otherwise specified, your order will be shipped via USPS Standard First Class Shipping which will usually take 4-5 business days to ship. For orders being shipped outside of the United States, this time period will be a little longer depending on where the customer resides.

Your order will be shipped the following business day.

Every order will come lovingly wrapped in a pretty ribbon with washing/ care instructions, perfect for giving or keeping.
Unless otherwise specified, your order will be shipped via USPS Standard First Class Shipping which will usually take 4-5 business days to ship. For orders being shipped outside of the United States, this time period will be a little longer depending on where the customer resides.

Your order will be shipped the following business day.

Every order will come lovingly wrapped in a pretty ribbon with washing/ care instructions, perfect for giving or keeping.

I ask for your understanding, that once your order has been shipped I have no control over what happens to your package. If you have concerns about this you may elect to add insurance to the shipping of your order.
Additional policies and FAQs
All items that I make are lovingly handmade in a smoke-free and pet-free home.