TinytownMiniatures

magical handmade miniatures and artisan Ooak pieces

Chester, United Kingdom 3221 Sales On Etsy since 2013

5 out of 5 stars (1239)

TinytownMiniatures

magical handmade miniatures and artisan Ooak pieces

Chester, United Kingdom | 3221 Sales

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Fran Moore

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Fran Moore

Announcement    Welcome to Tinytown Miniatures - 1:12 or 1/12 Scale Dollhouse Miniatures. I try to create items that are individual and original - all are handmade in my own workroom, with one or two customised pieces. I hope you enjoy having a browse, perhaps find some inspiration for something new or see something to add to your own miniature settings!

Announcement

Last updated on Jun 22, 2019

Welcome to Tinytown Miniatures - 1:12 or 1/12 Scale Dollhouse Miniatures. I try to create items that are individual and original - all are handmade in my own workroom, with one or two customised pieces. I hope you enjoy having a browse, perhaps find some inspiration for something new or see something to add to your own miniature settings!

Reviews

Average item review
5 out of 5 stars
(1239)
See reviews that mention:
quality 156 shipping 173 customer service 145

Shop policies

Last updated on January 23, 2019
Thank you for looking at my shop! All items are handmade, many individual and Ooak pieces and my aim is to finish them to a very high quality. I try to be unusual, and take great care in creating and making them. All items seen in the listings are in stock and will be sent out the day after payment is received.
These miniatures are not suitable for children.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
  • Check
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
I want you to be really happy with your purchase! If you aren't satisfied, please contact me as soon as you can and I will try to remedy the situation.
Payment
I am happy to take payment through Paypal, or by credit card through the Etsy Payment facility to my account. However if you reside in the UK I will accept British cheques, but this method can take a bit of time. Once I have received a cheque and it has been cleared by the bank (can take up to 10 days), I will then send purchased items by First Class Mail.
Layaway is available on higher priced items or multiple purchases. Contact me for more information.
Shipping
The postage that I charge is not the cheapest, but I like my customers to receive their purchases as quickly as possible, so use the fastest shipping service that I can. All orders placed in the UK are posted out using First Class post, and should take between 1 and 2 working days. Items ordered from outside the UK are shipped by air, the day after an order is placed and payment made. Orders shipped to the USA normally take 5 - 7 working days, and a little longer to Asia, Australia and Canada.

*Please note that on orders for a large number of items, where the total value of the order is over £30, I will send the parcel using a 'Tracked and Signed For' service, so that the items are covered by insurance for loss or damage. In this instance, I may not be able to refund the full amount of over payment for shipping, but will do my very best to refund some*

I do not normally use tracked shipping unless stated in the listing, or agreed with the purchaser first. One small package costs about £12.50 for this service, so please contact me if you wish to pay for your order to be tracked. I will combine postage on multiple buys and any amounts charged and not used will be refunded to your preferred payment account.
Additional policies and FAQs
All miniatures are packed and sent to you with great care. My photos reflect the actual item unless it states otherwise, so be sure to take a good look. I want you to be 100% satisfied with your purchase - I love this shop and I want you to love it too! Don't hesitate to message me, and your honest feedback would be much appreciated.