Accepted payment methods
Returns and exchanges
PLEASE do not leave negative feedback without communication. If we don't know about an issue, we are denied the opportunity to make it right. Negative feedback, particularly inaccurate feedback creates a huge impact on our business. If we cannot resolve your issue, then you are encouraged to leave your thoughts for others to see, but until then, let's try to work something out. Remember, you are dealing with artisans, not a big corporation and personal communication is appreciated. That's the spirit of Etsy and why we love it. Handmade items in a global community!
TippyTumble.com will arrange for (and charge for) insurance upgrades on shipping upon request. Additionally, items are guaranteed to arrive in satisfactory condition and to hold up to ordinary/typical usage.
If you are truly unhappy with your items Return/Exchange is an option, but must be communicated via Convo within seven days of your receipt of the item. Shipping charges on returns are determined on a case-by-case basis.
Larger orders may take a bit longer. Items requiring resin typically take longer. Resin needs 48 hours to cure (per side for double sided items). So, design time + resin work = a quality item that's well worth the wait.
If you prefer shipping via FedEx or UPS, please convo me for arrangements. Priority, Express, 2-Day and Overnight shipping are also available.
We are located in beautiful Northern Minnesota and surrounded not only by lots of trees, but centrally located to East and West Coast.