TJsbowtique

TJs Bowtique

Walden, New York | 752 Sales

TJsbowtique

TJs Bowtique

Walden, New York 752 Sales On Etsy since 2012

5 out of 5 stars (174)
Ashley Henriquez

Contact shop owner

Ashley Henriquez

Announcement    Current turnaround time is a week.

Shipping can take anywhere between 2-5 business day via first class mail through the USPS. Sometimes longer. Please keep that in mind when purchasing! Thank-you. Customs and import taxes
Buyers are responsible for any customs and import
taxes that may apply. I'm not responsible for delays due to customs.

Follow us on Instagram at https://www.instagram.com/ashleyhenriquez/

Facebook www.facebook.com/TJsbowtique

Returns will be dealt with on a case by case basis. Customer must pay all shipping charges. All items are made by hand to the best of my ability. I cannot offer refunds on any items that a customer is not happy with unless I have made a mistake in the order. If I have made a mistake, I will be happy to make it right.

Any cancellations must be made within 24 hours. I will not refund or cancel any orders after that time if you change your mind. If I have purchased materials for your order within that time, (or have shipped your order in that 24 hour period) I cannot offer any refund.

Absolutely no refunds or cancellations on Custom Orders.

I make these items by hand with the best quality materials and use the best techniques to be sure you have a quality product.

If for any reason I do decide to accept a return, item must be in perfect, sellable condition, a 20% restocking fee will be subtracted from refund and no shipping costs will be refunded. Cost of shipping item back to me will be buyers responsibility.

Announcement

Last updated on Nov 18, 2018

Current turnaround time is a week.

Shipping can take anywhere between 2-5 business day via first class mail through the USPS. Sometimes longer. Please keep that in mind when purchasing! Thank-you. Customs and import taxes
Buyers are responsible for any customs and import
taxes that may apply. I'm not responsible for delays due to customs.

Follow us on Instagram at https://www.instagram.com/ashleyhenriquez/

Facebook www.facebook.com/TJsbowtique

Returns will be dealt with on a case by case basis. Customer must pay all shipping charges. All items are made by hand to the best of my ability. I cannot offer refunds on any items that a customer is not happy with unless I have made a mistake in the order. If I have made a mistake, I will be happy to make it right.

Any cancellations must be made within 24 hours. I will not refund or cancel any orders after that time if you change your mind. If I have purchased materials for your order within that time, (or have shipped your order in that 24 hour period) I cannot offer any refund.

Absolutely no refunds or cancellations on Custom Orders.

I make these items by hand with the best quality materials and use the best techniques to be sure you have a quality product.

If for any reason I do decide to accept a return, item must be in perfect, sellable condition, a 20% restocking fee will be subtracted from refund and no shipping costs will be refunded. Cost of shipping item back to me will be buyers responsibility.

About

TJsbowtique

My name is Ashley and I'm a United States Marine Corps veteran. TJsbowtique was created when my daughters were young. While stationed overseas in Japan, we were limited on getting cute and affordable children's accessories. They loved hair accessories and I loved to craft. As my daughters got older, the trends started to change and we started venturing into creating newer items. All our items are made with love. We specialize in hairbows, headbands, tutus, embroidery and vinyl work. If you need something custom made, we would love to assist you with your needs.

Around the web

Shop members

  • Ashley Henriquez

    Owner, Designer

    Welcome to TJsbowtique! We are a veteran owned and operated shop! My name is Ashley and I created TJsbowtique. We take pride in our work and aim to please! We love to take on custom requests so if you have an idea in mind, please let us know!

Shop policies

Last updated on October 9, 2017
Thank you for your interest in my creations. We strive to provide cute but affordable items for all ages.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Returns will be dealt with on a case by case basis. Customer must pay all shipping charges. All items are made by hand to the best of my ability. I cannot offer refunds on any items that a customer is not happy with unless I have made a mistake in the order. If I have made a mistake, I will be happy to make it right.

Any cancellations must be made within 24 hours. I will not refund or cancel any orders after that time if you change your mind. If I have purchased materials for your order within that time, (or have shipped your order in that 24 hour period) I cannot offer any refund.

Absolutely no refunds or cancellations on Custom Orders.

I make these items by hand with the best quality materials and use the best techniques to be sure you have a quality product.

If for any reason I do decide to accept a return, item must be in perfect, sellable condition, a 20% restocking fee will be subtracted from refund and no shipping costs will be refunded. Cost of shipping item back to me will be buyers responsibility.
Payment
Payment needs paid within 24-48 hours or it will be cancelled
Shipping
Items will be shipped out within 48 hours after payment has been processed. If you need it faster please let me know and we can work something out. We currently do not accept refunds on items. If you would like insurance on your packages, please indicate at the time of purchase so the shipping amount can be adjusted. Without insurance, we are not responsible for lost or damaged items. Once a package is "accepted" by the USPS, we are no longer responsible.
. We can not control how fast the post office delivers your packages.

Shipping Exceptions: In the rare case your order does not make it to it's destination within 30 days for US destinations, 60 days for international destinations after expected delivery, we will offer a shop credit as replacement.

Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to buying.

Refused shipments are subject to shipping charges. If your order qualified for free shipping, our standard shipping rate will be deducted from your refund.
Additional policies and FAQs
Where's my order:
You will receive an email to get your shipping tracking information. If your package was due to arrive at a certain time and has not arrived to your destination please call USPS immediately and open a case for your missing package. Unfortunately once the item has shipped and left our studio its up to buyers to keep an eye on their package arrival dates and times. We are not responsible for missing/stolen packages.
Privacy
Information I Collect

To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order), if you contact me directly.

Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:

as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest toimprove my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.
Transfers of Personal Information Outside the EU

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.
Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me

For purposes of EU data protection law, I, Ashley Henriquez owner of TJsbowtique, am the data controller of your personal information. If you have any questions or concerns, you may contact me at ashley.n.henriquez1 [!at] gmail.com. Or by mail:
Ashley Henriquez 13 Windrift Ln Walden, NY 12586