TKDesigns

Hopefully, you will love your new purchase! I do my best to describe and photograph all items as accurately as possible so there are no surprises! All pictures posted in a listing are of the actual item you are purchasing unless noted otherwise.

If there is a problem or question, please contact me within 5 days of receiving the item. I will happily discuss any concerns with you and either correct the problem or proceed with a return if it seems warranted.

If a return is accepted, I will refund the cost of the original item minus the shipping charge within 10 days after receiving the item in its original condition & packaging. Buyers are responsible for shipping charges.

Payment is to be made at the time of purchase via PayPal or Credit Card.

PayPal is a third party credit card processor that keeps all your transaction information secure. You do NOT need your own PayPal account to use the service.

If payment is not received within 24 hours and no communication has been received regarding your order, the sale will be cancelled and the item relisted.

All jewelry will be carefully packed and shipped in a bubble envelope. Accessories and birdhouses will be packed securely and shipped in a box to suit its size and shape.

Domestic Shipping
All items will be shipped within three days after receipt of payment barring custom orders.

**********CHRISTMAS MAILING DEADLINES************
FIRST CLASS SHIPPING Christmas Deadline is 12/16
PRIORITY MAIL Christmas Deadline is 12/20.
EXPRESS SHIPPING CHRISTMAS Deadline is 12/23.


Jewelry purchases will be shipped USPS First Class Mail with Delivery Confirmation. .
All other items will be shipped USPS Priority Mail with delivery confirmation.
*If you would like to insure your package or upgrade shipping, please contact me so I can send you a revised invoice reflecting the changes.

SHIPPING A GIFT - Third party shipping is avalilable for gifts. Please let me know the person's name & address information. If you would like me to include a note from you, please convo me with your message.

**GIFT WRAPPING is FREE FOR ALL PACKAGES- includes a small HANDMADE GIFT TAG! If you have any questions or requests convo. me.

International Shipping
I just started accepting international orders, however convo me for shipping charges. I am just learning how to ship internationally so please bear with me until I learn the process! Thanks!

CUSTOM ORDERS
I am always happy to accept custom orders. I like to work with my clients closely and show pictures as it progresses as needed. A final picture will be taken before it is shipped. Returns are not accepted on these special orders if they are personalized (ex. date, sentiment, name or intials etc.). However, if you have a concern please contact me within 5 days of receiving the item and I will work with you to make any minor adjustments for free. All shipping costs will be the buyers responsiblity. After the first adjustment an additional fee for time, materials and shipping will be charged.

GUARANTEE

All jewelry is guaranteed from breakage with regular wear for 3 months from the time of purchase. I make each piece with love and use the best materials and good construction methods, so your piece should hold up to everyday wear.

If your piece does break during the first 3 months, I will be happy to fix it for you free of charge, minus the cost of shipping. Anytime after that I will be happy to fix it for you with an added fee for time, materials and shipping.