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Jennifer Tan

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Jennifer Tan

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Shop policies

Last updated on February 6, 2011
We pride ourselves on offering excellent customer service! Please convo or email us with questions, concerns, suggestions, pictures, blog posts featuring your items or anything else, any time. :)

Accepted payment methods

  • Money Order
Returns and exchanges
If you are not happy with your purchase, please contact us within 7 days of receiving your item with a detailed explanation. We will work with you regarding store credit, exchange or return.
Payment
We accept PayPal. If you need to arrange another form of payment, please contact us before purchasing.
Shipping
We ship USPS first class to save you $. We are not responsible if the postal service loses or damages your items. If you would like insurance, delivery confirmation, priority mail, overnight mail or other option, send us a convo before or when you order and we'll invoice you via PayPal for the difference in the shipping cost.
Additional policies and FAQs
We love to do custom orders for crocheting, knitting, spinning, plush dolls, and aromatherapy! We will set up special listings, just for you. You are also welcome to send us an Alchemy request.