tmfloraldesigns

Silk and Natural Touch Wedding Flowers and Bouquets

Barrie, Canada · 564 Sales

tmfloraldesigns

Silk and Natural Touch Wedding Flowers and Bouquets

Barrie, Canada 564 Sales On Etsy since 2011

5 out of 5 stars
(202)
Treasured Moments Flowers and Gifts

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Treasured Moments Flowers and Gifts

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Reviews

Average item review
5 out of 5 stars
(202)
View all 202 reviews

About

Bless with Eye for Design and a Passion for Weddings!

Gifted with an eye for design, my passion and now my business, started when I was 21, while planning my own wedding !
After creating my own designs, and having numerous friends and family asking for me to create theirs, I decided to focus on my floral design and Treasured Moments Flowers & Gifts was born.

Our company specializes in custom Silk and Real Touch wedding bouquets and floral designs for all special occasions and events. We also do centerpieces, head table arrangements, ceremony/reception arrangements, pew décor & bombonniere/favours. We offer a truly exceptional service creating the most stunning designs to help complete your special day.

We thrive on working with our Brides/Clients to provide the perfect “package”, not only to assist in making your day perfect, but memorable.

Our designs cater to all, on any budget, and from the smallest intimate affairs to the grandest. We offer a wide variety high quality custom silks, Real Touch, Natural Touch, Soft Touch and Floramatique florals and décor and can custom create any package or design to suit our client’s needs.

Enjoy browsing our store and feel free to contact us at any time if you have questions. We look forward to hearing from you!

Shop policies

Last updated on May 31, 2018
Welcome to Treasured Moments Flowers & Gifts ! Our company specializes in custom Silk and Real Touch wedding bouquets and floral designs for all special occasions and events. We also do centerpieces, head table arrangements, ceremony/reception arrangements, pew décor & bombonniere/favours. We offer a truly exceptional service creating the most stunning designs to help complete your special day.

We thrive on working with our Brides/Clients to provide the perfect “package”, not only to assist in making your day perfect, but memorable.

Our designs cater to all, on any budget, and from the smallest intimate affairs to the grandest. We offer a wide variety high quality custom silks, Real Touch and Floramatique florals and décor and can custom create any package or design to suit our client’s needs.

Enjoy browsing our store and feel free to contact us at any time if you have questions. We look forward to hearing from you!

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
  • Money Order
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Items from our online shop are FINAL SALE. NO RETURNS ARE ACCEPTED.

If you change your mind or cancel, we are sorry that we cannot accept returns, exchanges or issue a refund.

Due to the nature of our items being handmade/custom made to your specifications, we cannot send the flowers back to our suppliers.

We suggest requesting/arranging to purchase a sample or one of our boutonnieres or hair flowers. Please contact us first as not all the flowers are guaranteed to be available since we don't routinely stock our flowers. Sample orders may take up to 2 weeks to be packaged and shipped.
Payment
We accept PayPal, all major credit cards, Interac Email Transfer, money orders and cheques.

In the event you do not have a Paypal account, simply click 'Payment' button and you will have an option of using a credit card without having a PayPal account.

Interac Email Transfers - So Simple and easy to use, should you bank online you can do this straight from your banking website, exactly like Interac, only online, our email address is treasured_moments [!at] sympatico.ca.

Money Orders / Cheques

Please contact me if you choose this payment method so arrangements can be made.

***Note any returned cheque a $20 fee applies.

****Clients outside of Ontario/Canada are responsible for their own tax and/or duty.
Shipping
We ship with FedEx unless requested otherwise.

***Canada***

Single Bouquet: $25.00 - Delivery expectation within Canada, varies from 2 - 5 business days depending on the destination province.

Custom Orders - Please email me your postal code for an exact shipping quote, the shipping price charged is the exact amount that FedEx charges.

***United States***

Single Bouquet: $30.00 - Delivery expectation within USA, varies from 5 - 7 business days depending on the location and custom clearing. the shipping price charged is the exact amount that FedEx charges.


***International***

We can ship to virtually any address in the world (some restrictions on a few destinations). Please contact me for a shipping quote.

All packages include tracking numbers and are fully insured.

Insurance on all packages is mandatory, we are not responsible for any loss, stolen or damage resulting from late delivery once we release the package to the courier. However, in rare cases, we will help you file a claim if your package is damaged en route. And the shipping company is held responsible. Before your payment can be refunded, a proper claim with the courier must be filed and approved. While every attempt is to help our clients on replacing the lost/damage item. It would be our discretion to replace your order according to our work schedule and availability.

If there are any changes (cancelled/stolen credit card, changing residence after the order is placed, or your package did not arrive etc.). Please notify us. We are not held liable if the items are not shipped to you once your package is released to the courier. If the package is returned to us by the courier, we will notify you to arrange for re-delivery. Our clients are responsible for re-delivery costs.
Additional policies and FAQs
We are honoured and pleased to announce that we have won the Bride's Choice Award every year in a row since 2009, making our packages and creations one of Canada's most sought after and popular wedding designs in the industry.


We welcome all custom orders!

When preparing for a quote or consultation, we need the following information

1) A list of your floral needs, for example, number of bouquets, boutonnieres, corsages, ceremony/reception flowers, centerpieces, etc.

2) Event theme(s) and color(s)

3) A list of your favorite flower types, if any

4) Wedding Date

5) Postal/Zip Code for shipping quote, if applicable


We also ask, should you have any ideas, photos, or images that you fell in love with and wish to re-create, please bring them along. Treasured Moments will gladly work closely with you to create any custom design, ensuring total satisfaction in meeting your design vision.

For all of our Brides that are out of reach for us, we send progress pictures through out the whole process for each design for approval and to ensure total satisfaction
and your design envision is met. Consent for the approval photos must be received via email before your package is sent out. Due to variations of computer monitors and its color settings, we are not responsible for color variations from different computer monitors. We often advise our brides to send us a sample of the fabric or color swatch and we will try our best to match it as close as possible.

***Substitutions***

If the flowers you ordered are unavailable. You will be immediately notified. We will suggest alternative flowers of same quality. We will refund your money 100% in this case if you decided not to go with the alternative flowers. We always include our brides on decision making and respect their decisions. Please note if you want a specific flower and it's out of stock, it may take 3 - 6 months to be available depending on our manufacturers/suppliers.

***Late Orders ***

If you order from us very close to your wedding. We will try our best to see what we could do for you.