toadstooltor's Shop Policies
Welcome to Toadstool Tor! I hope you have found your visit with us pleasant and full of unique creations for the Fae in your life.
I accept all forms of PayPal except checks. You do not need a PayPal Account to pay for your items through PayPal: You can choose the PayPal Option during checkout. After you submit your order click the "Pay Now" button. Scroll Down and you will see the option to pay with a Credit or Debit Card WITHOUT having to sign up for a PayPal account.
In the off-chance of a "no payment" I will leave negative feedback.
-I ship first class through USPS. All packages will have tracking. I will upgrade your postage to Priority at an additional cost, please contact me if you would like your postage upgraded.
-First class mail within the US typically takes up to 7 business days to arrive.
-I ship all items in a bubble mailer and I try to use recycled packaging when I have it on hand.
-I will ship to the address in your PayPal payment unless you notify me before hand. I do offer gift wrapping.
International shipping is offered. Please be aware that US First Class shipping often does not offer a tracking number, if you would like tracking number we can upgrade your shipping to Priority mail at an additional cost. I will absolutely not mark down customs forms or mark as a gift.
Refunds and Exchanges
I do not offer refunds.
I will accept items for exchanges provided you have:
1. Contacted me within 48 hours of receipt
2. The item is damaged or unserviceable
I do not exchange items because you changed your mind.
Return shipping is to be paid by the buyer. I will ship the new item at my expense.
Insurance is offered on all items for an additional cost. Please select if you would like insurance at check out.
Additional Policies and FAQs
I am happy to take custom orders, whether you want a design in a different fabric or a complete original piece created just for your dolly. Please email me at vertefaedesign (at) gmail.com or send me an Etsy Convo. After a design is decided on, I do require full payment before I start sewing.
I offer a 30% discount on orders over 5 pieces.
My creations are intended for adults and collectors over 14 years old. They are not suitable for children as will not stand up to vigorous play and they include small parts that could easily be swallowed.
I reserve the right to refuse a sale to anyone with a history of abusive feedback and/or malicious behaviour towards other Etsy members.
If you have any questions about any of my items or policies please do not hesitate to contact me either by sending mean Etsy conversation or by email to vertefaedesign (at) gmail.com
Last Updated June 3, 2015