We ship priority mail and preferable Monday and Tuesday so they arrive safe and sound. We don't want your plants stuck in a box for any length of time,.If other arrangements need to be made just convo us and will figure it out.We ship only to the states and have a nursery license to do so.If we need to include a heat pack or cold pack we will convo each other and discuss weather and what needs to be done to make sure it arrives safe and sound.We are firm believers in communicating with our customers because we want you to be happy. Please be sure to correctly put the ship to address including any applicable suite, apartment. unit # etc.

I ship only quality plants and if you are dissatisfied with the your purchase you must contact me within 24 hours of delivery for a refund or replacement. I carefully wrap the succulents and cushion them in bubblewrap and/or shipping peanuts for protection. Due to the nature of a live product being sold there are not any returns. I have no control over your shipment once it has left my hands and are not responsible for lost, damaged or damaged in transit items due to the handling of the Carrier Used. I can supply you with tracking information if desired. During transit sometimes soil will get loose from the pot, simply rinse off the plant, replace the soil and lightly pack it around the roots. Please keep in mind succulents are a drought tolerant plant and do not require alot of water. Applicable Care instructions will be given with your purchases having said that I have no control how the plants are taken care once they leave my hands.

We LOVE to do custom stuff.It is our passion to create.Please convo us.