tomojewelry

Personalized Handmade Jewelry in Kelowna CANADA

British Columbia, Canada

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Announcement    Welcome! I offer Free Shipping anywhere in USA and CANADA witch doesn't include a tracking number, or insurance + It is a regular mail via Canada Post ( 14 business days )Thank you for understanding and supporting handmade!
***************************************************

KELOWNA, VERNON B.C. Canada Customer :
Thank you for supporting local business! If you want to pick up your order from me, please let me know! I am happy to make an arrangement.

***************************************************
Follow us on :

FACEBOOK : www.facebook.com/tomojewelry
INSTAGRAM : @tomojewelry_japan
Pinterest : @tomojewelry

***************************************************
COVID19 notice,
As the situation caused by the COVID-19 quickly evolves, I want to assure you that I am doing everything I can do to keep Etsy transactions smooth and quick. Unfortunately, all the DELIVERY SYSTEM has been effected and has much LONGER delivery time is expected.
Your estimated delivery is 14 BUSINESS DAYS.
Please be patient with this time. I am happy to answer any questions about this matter.
Thank you!

Tomo

Announcement

Last updated on Feb 3, 2021

Welcome! I offer Free Shipping anywhere in USA and CANADA witch doesn't include a tracking number, or insurance + It is a regular mail via Canada Post ( 14 business days )Thank you for understanding and supporting handmade!
***************************************************

KELOWNA, VERNON B.C. Canada Customer :
Thank you for supporting local business! If you want to pick up your order from me, please let me know! I am happy to make an arrangement.

***************************************************
Follow us on :

FACEBOOK : www.facebook.com/tomojewelry
INSTAGRAM : @tomojewelry_japan
Pinterest : @tomojewelry

***************************************************
COVID19 notice,
As the situation caused by the COVID-19 quickly evolves, I want to assure you that I am doing everything I can do to keep Etsy transactions smooth and quick. Unfortunately, all the DELIVERY SYSTEM has been effected and has much LONGER delivery time is expected.
Your estimated delivery is 14 BUSINESS DAYS.
Please be patient with this time. I am happy to answer any questions about this matter.
Thank you!

Tomo

Items

 

All Items

TOMO JEWELRY

Contact shop owner

TOMO JEWELRY

Reviews

Average item review
5 out of 5 stars
(1104)
See reviews that mention:
Quality 94 Shipping 164 Customer service 89

About tomojewelry

Sales 6,007
On Etsy since 2008

Your story in one sentence.

How did you start your shop? How does it all work?

Shop members

  • Tomoe Mizuguchi

    Owner

    This is my 18th year in Kelowna BC, Canada after moving from Kyoto, Japan. I like to create intimate jewelry that I can wear everyday, sort of like jeans. It's special, but casual at the same time. Love my work! Come see me at Kelowna Farmers Market!

Shop policies

Last updated on October 16, 2020
Welcome to Tomo Jewelry!

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 7 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 6 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
1. After I confirm your purchase, I will ship your order using Canada Post, unless otherwise specified.

2. My return policy allows you 7 days from the day you receive the products to review your purchase. If you are not satisfied for any reason, please send me a e-mail to <tomoem50@hotmail.com> and identify your concerns.

3. When you return it for a refund or replacement, your credit will be credited for the amount of your purchase, minus the initial shipping and handling costs.
Materials and workmanship are guaranteed in this policy. Normal wear nor customer damages are not covered.

Tomoe Mizuguchi
13-10724 Bottom Wood Lake Road, Lake Country B.C. Canada V4V 2T3

4. After 7 days, no exchanges or returns will be issued. Please note Tomo Jewelry does not issue returns or exchanges on special orders or sale items.
Payment
Tomo Jewelry accepts Credit Card and Paypal payment. But please feel free to talk about other options. I am very flexible.
Shipping
I use Canada Post for most of my packages. For FREE SHIPPING and REGULAR MAIL orders, Please be aware that I am not responsible for lost or stolen orders or for items that are shipped to the incorrect address. Please double check your address when you checkout.

Canadian Customers : It will take 5-20 business days anywhere in Canada with a regular Canada Post mail. If you need a tracking number, or need your order fast, please select " Express Shipping" when you check out.

Local ( Kelowna , Vernon BC Canada ) Customers : Please send me a message if you want to " LOCAL PICK UP" ! I am happy to make an arrangement when your purchase more than $60 USD.

USA Customers and other countries : It will take 7-30 business days with Canada Post. Please be aware that while I do my best to ship out your item quickly, occasionally packages get stuck in customs for processing, which may delay the delivery of your order by several weeks. You might also be required to pay a customs fee upon receipt of your package, which is required by the government. As such, I am not responsible for this cost or any delayed or missing packages. Thank you!
Additional policies and FAQs
Tomo Jewelry does not sell rent, share, or exchange client information to any third party.