TOOSHAAYA

Sustainable Natural Handmade High-Quality Knitwear

Tel Aviv, Israel
| 966 Sales | 5 out of 5 stars 5 out of 5 stars

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Average review rating is 4.8 or higher

Announcement    Almost all of our scarves are unisex, Order your Valentine's day early, so they'll arrive in time (:
Free DHL Express shipping on every order 380$ and up. Welcome to TOOSHAAYA, where the beauty and chaos balance of nature is always our primary influence. We are a mother and daughter duo who designs and handcraft elegant, one-of-a-kind knitwear made from sustainable, all-natural materials. ✢ Get your package fast with FedEx Express for only 20$.
✢ We offer free shipping worldwide
✢ Get 10% off your first order when you subscribe to our mailing list (message us)
Thank you for visiting our shop, hope you enjoy it!
Tom & Tzameret

Announcement

Last updated on Mar 7, 2022

Almost all of our scarves are unisex, Order your Valentine's day early, so they'll arrive in time (:
Free DHL Express shipping on every order 380$ and up. Welcome to TOOSHAAYA, where the beauty and chaos balance of nature is always our primary influence. We are a mother and daughter duo who designs and handcraft elegant, one-of-a-kind knitwear made from sustainable, all-natural materials. ✢ Get your package fast with FedEx Express for only 20$.
✢ We offer free shipping worldwide
✢ Get 10% off your first order when you subscribe to our mailing list (message us)
Thank you for visiting our shop, hope you enjoy it!
Tom & Tzameret

Items

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Tom and Tzameret Moatty

Contact shop owner

Tom and Tzameret Moatty

Reviews

Average item review
5 out of 5 stars
(317)
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About TOOSHAAYA

Sales 966
On Etsy since 2012

Nature is the inspiration, the aesthetic, the structure, the movement, the texture and the touch.

Hello and welcome to our shop.

We are a mother and daughter duo and the owners and designers of Tooshaaya.

When we look at nature we see infinite organic beauty composed of stability and softness, the tension between order and disorder, and the changes wrought by time, giving everything its unique character. When we design an item, like a scarf, we create a second skin - it should look and feel like a natural continuance of the body.

Our pieces are eco-friendly, composed of all-natural materials, and all made by hand. by Us, and our team of artisanal weavers, create items of unique character through special knitting techniques using fine and delicate threads, hand-dyeing, embroidering, weaving, and felting.

Thank you for letting us enrich your wardrobe.

Best,
Tom & Tzameret

Shop members

  • Tom Moatty

    Owner, Designer, Maker

    Daughter of Tzameret, Textile designer, and an artist.

  • Tzameret Moatty

    Owner, Designer, Maker

    Mother, an art therapist, and an artist.

  • Lee

    Knitter

    Our talented knitter who loves to knit.

Shop policies

More information

Last updated on Jul 24, 2022
Frequently asked questions
Sizing details

FIT
✢ You will find detailed measurements under each item’s description
✢ Due to the handwoven nature of the pieces, when worn they will adapt themselves to the body of the wearer,, resulting in changes in the size and shape of the garment as well as the eyelets, as they mold to suit your movements. The knitwear will arrive a little tight and expand slightly with time.

Care instructions

✢ To best preserve the garment, please be careful of snags when wearing jewelry.
✢ Hand-wash gently in cold water, separate from other items. Lay flat to dry.
✢ Each piece comes in a small cotton bag to use for storing your garments when not in use. This is to protect it from keys, zippers, and other sharp objects. The bag is washable and breathable for the best health of your garment.
✢ Once purchased, Tooshaaya is not responsible for pulled threads.

Gift wrapping and packaging

All items come in a unique, hand-made recyclable bag. The thoughtful materials and presentations make for a memorable experience that is ready for gift giving. Illustrated greeting cards may be purchased at an additional price upon checkout.

Wholesale availability

We gladly offer wholesale. Please contact us for more information.

Custom and personalized orders

If you would like to see any changes to our listed designs, please reach out and we will see if it’s something we can do.

Returns & exchanges

It is important to us you'll love your order and enjoy the item/s.
If you wish to exchange or return, no problem, just contact us first and we'll write you all the details.
Item/s must be unworn, new, and in their original condition.
Shipping costs are not refundable. In a case of refund, we will deduct the shipping cost, pulse an additional 10$-15$ for that together is the minimum of the real shipping costs.
In the case of exchanges - the shipping cost isn't reduced from the store credit amount, and we absorb it.
The return shipping cost is at your expense and is not refundable.
If the item is not returned in its original condition, the buyer is responsible for any loss in value. Which will be deducted from the refund amount.
Thank you

International Shipping & Tracking

**YOUR CORRECT ADDRESS IS VERY IMPORTANT
The buyer is responsible for giving their correct and current delivery address and details.
PLEASE DOUBLE check your shipping address.
Please also check your ZIP code.
We’ll write you a tracking number and it is the BUYER RESPONSIBILITY to track your order shipment and to update us if there is a delay or missing details, and we’ll do everything in our power to assist and make sure you’ll get your order.
In case of the address is incorrect or the buyer exceeds the maximum holding time and the package is returned to the seller, the seller agrees to reship the package only if the buyer pays for the repeat shipping.

Shipping rates and delivery time

We offer two shipping options:

*1. FREE SHIPPING*
We are shipping via Belgium Post, and when the parcel reaches your country it is handed over to your local postal service.
When the item is finished and ready for shipping, it takes about 5-21 business days to deliver to the address.

*IMPORTANT!* According to our latest experience, due to Covid-19 pandemic delivery times may be extended unpredictably. It is why we highly recommend choosing the Express shipping option.

*2. EXPRESS SHIPPING*
We are shipping via DHL Express. It takes 1-5 business days to deliver to the address.
IMPORTANT! Due to the Covid-19 pandemic, there might be minor delays.
Express shipping rates – 20$.
*Orders of more than 300$ are shipped to DHL Express for free.

Please note

We cannot be held responsible for stolen packages, damages occurring during the shipping process, undelivered items or custom fees. Once your item reaches your Country it is in total control of your country's Postal Service.
We can not issue refunds for undelivered or lost packages.
Please track your shipment and let us know if there is a delay or any problem and we’ll do our best to help.
You are responsible for knowing and paying your country's customs fees.
We are not responsible for this. We will not accept packages that were refused due to custom charges.
We do ship Worldwide.
Please note that during the Holiday season and the delivery terms are longer.
IMPORTANT: Shipments may be delayed during a pandemic worldwide!

Customs and import taxes

You are responsible for knowing and paying your country's customs fees. We are not responsible for this.
In most destinations, there are no additional fees for customs or import taxes, such as in the United States and in most EU countries.
But, in some countries, like Germany, The UK, and Italy, there may be additional fees, like vat tax. Our items are COUNTRY OF ORIGIN- ISRAEL. You can check about your country’s customs laws.
Buyers are responsible for any customs and import taxes that may apply.
I'm not responsible for delays due to customs.