topfloorpress

Top Floor Press

Chicago, Illinois · 104 Sales

topfloorpress

Top Floor Press

Chicago, Illinois 104 Sales On Etsy since 2015

5 out of 5 stars
(29)

Announcement   WE SHIP WORLDWIDE!!!
Follow us on Instagram :) @topfloorpress

facebook & twitter: @topfloorpress
tumblr: topfloorpress.tumblr.com

Hello fellow adventurers. Welcome to our little corner of the web. We're happy you've landed here. Please favorite our shop and be sure to leave a review.

If you have any questions about our products or your order don't hesitate to ask. Message us on Etsy or email us at topfloorpress@ gmail.com

Hashtag us #topfloorpress on social media. We'd love to see where our creations end up :)

-Vane & Joe

For design commissions or promotional printing inquiries contact us at topfloorpress@ gmail.com

Announcement

Last updated on Dec 23, 2017

WE SHIP WORLDWIDE!!!
Follow us on Instagram :) @topfloorpress

facebook & twitter: @topfloorpress
tumblr: topfloorpress.tumblr.com

Hello fellow adventurers. Welcome to our little corner of the web. We're happy you've landed here. Please favorite our shop and be sure to leave a review.

If you have any questions about our products or your order don't hesitate to ask. Message us on Etsy or email us at topfloorpress@ gmail.com

Hashtag us #topfloorpress on social media. We'd love to see where our creations end up :)

-Vane & Joe

For design commissions or promotional printing inquiries contact us at topfloorpress@ gmail.com

Vane Palacio

Contact shop owner

Vane Palacio

Reviews

Average item review
5 out of 5 stars
(29)
tetomiller

tetomiller on Jan 5, 2018

5 out of 5 stars

Second pizza tee I have ordered. Love it!

Sher C

Sher C on May 20, 2017

5 out of 5 stars

I LOVED THESE AVOCADOS! My friend and I purchased this pair for a friend's birthday, and she was so delighted with how adorable these little ones are! They are the perfect size and created with such care. The shop also created a cute little card when I said it was for a friend's birthday; the shop owner is so thoughtful. THANK YOU; I am beyond grateful and happy for this purchase.

View all 29 reviews

About

illustration and screenprinting studio in Chicago, IL, USA

We met at an etsy basics class and fell in love and now we make cool things together in our top floor studio.

We are very excited to share our work through Etsy!

Shop members

  • Vane Palacio

    Owner, Designer, Illustrator

    Hello! I'm an illustrator from Medellin, Colombia. Drawing makes me happy! I love foxes, the Beatles, strawberries, crafting, and screenprinting. I'm very happy to share my creations through here:)

  • Joseph Johnson

    Owner, Printmaker, Sales

    Hi! I'm Joe. I love screenprinting, music, podcasts and adventures. I also do promotional printing for small businesses, bands, & special events.

Shop policies

Last updated on March 8, 2018
Welcome to our shop!

© 2016 Top Floor Press All Rights Reserved

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Refunds and Exchanges:

All sales are final.

In the event that you are not a satisfied with the quality of your purchase you may exchange it for a different one within 14 days. Please keep in mind all of our products are handmade and may contain small imperfections within the print or material used.

For exchanges mail to:

TFP
P.O. BOX 8326
Chicago, IL 60608

Customers are responsible to pay for return shipping. Once received we will cover postage when sending the new item.

We are not responsible for any damages or losses by postal/shipping services
Payment
We do our best getting your order out on time or early. In the event we do not meet the deadline, we will update you on a rescheduled shipping date.

Cancellations with full refund are only available before your order ships.
Shipping
Domestic & International Shipping info

All US domestic orders for stuffed toys are shipped via USPS Priority Mail with tracking. Estimated shipping time for arrival is 1-3 business days. Express upgrade available

International orders are shipped via US Postal First Class International (2-3 weeks). Priority and Express upgrades available. A customs number will be provided. Arrival dates vary by country. We do not take responsibility for any extra taxes or fees your country may add to goods shipping from the United States. For some countries, Etsy will automatically add your country's extra taxes/import fees to your order's total at checkout.

Tracking is provided for many countries, but not all. Check the notification we send you. There is usually a lag time period without any updates going through customs.

Lost & Stolen Packages

We are not responsible for any lost or stolen packages. This is out of our control. Once the package is given to the shipping service, it is the shipping service who is responsible for getting the package to you. Check your shipping notifications often so you know when it is to be delivered. In the event your package has been lost or stolen we will work with Etsy Support on filing a claim. This takes time, please be patient, we will keep you updated.


Unclaimed Items & Incorrect Address

It is the customer’s responsibility to provide us with a correct address, and to claim the package from their customs or post office it is being held or deemed undeliverable.

In the event that the customer’s package is returned to us as unclaimed or returned due to an incorrect address, the customer will be responsible to pay for a new shipment. In this event, reconfirm your address with us and we will be happy to resend it once you have paid the new shipping fee. Contact us on how to do this. Full refund on product minus original shipping costs is also available.

Please be aware that international shipments often need to be claimed at your local customs or post office.
Additional policies and FAQs
Additional Policies and FAQs:

All print designs are registered with the U.S. Copyright Office. They are for personal use only. You do not have permission to replicate or sell our prints/designs.

Please note that finished products take 1-3 business days for processing and made to order products may take 3-5 business days for processing. Processing time does not include weekends. If made to order products are in stock we will notify you.

Etsy will email you your purchase confirmation. The confirmation usually comes within a few minutes but some orders have taken a few hours. Please be patient. If your confirmation email does not come within 24 hours contact us.

You will receive an automated shipping notification when your order ships. We cannot guarantee specific delivery dates for holidays or special occasions.

Wholesale: Contact us at topfloorpress [!at] gmail.com for wholesale inquiries. For certain items we do not offer consignment.

We have a dog in our workspace. We do our best to make sure our products remain dog hair free.

For any questions, email us at topfloorpress@ gmail.com and we will get back to you ASAP. Thanks!