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torchandhammer's Shop Announcement

torchandhammer's Shop Policies

Welcome

Buying online can be intimidating, so I'd like you to know that I'll do everything I can to make your purchase a positive experience!

Payment

I accept these methods of payment:
Paypal: your payment within 3 days is appreciated. If I don't receive your payment and I don't get any convos or emails from you in that time period, I'll cancel the sale and leave appropriate feedback. Non-payments make me sad. :-(

Personal checks and money orders: I'm glad to take your them, but I won't ship your item until your payment clears my bank.

Trades: I am active trader, although my needs/wants are constantly changing. Convo me and we'll see what we can work out!

Shipping

I ship all items with USPS. I will always ship your purchase within 3 business days, although most items are shipped the following day. I'll send you a convo to let you know when it's been mailed.

If you'd like to pay for shipping upgrades, insurance, etc., convo me and I'll let you know the approximate cost.

Refunds and Exchanges

If you find it necessary to return or exchange an item, convo me so we can discuss the situation. I WILL work with you - your satisfaction is very important to me. :-)

Last Updated February 3, 2011