tornthorn

Torn Thorn Apparel

Los Angeles, California · 230 Sales

tornthorn

Torn Thorn Apparel

Los Angeles, California 230 Sales On Etsy since 2012

5 out of 5 stars
(58)

Shop owner

Natalie G

Contact

Natalie G

Contact shop owner

Natalie G

Reviews

Average item review
5 out of 5 stars
(58)
Taylor Dixon

Taylor Dixon on Jul 14, 2016

5 out of 5 stars

Shipped out in a good amount of time. My boyfriend is about 5'9, really skinny with a long torso. So unfortunately, the medium is a little too short for him. He says this is an issue with a lot of shirts because of his torso. Other than that, it fits him everywhere else. The material is nice too. This made for a good birthday gift.

View all 58 reviews

Shop policies

Last updated on December 19, 2013
Please take your time to look over our policies. Make sure to look over our payment and shipping requirements.

Remember to read item descriptions before ordering to avoid ordering wrong sizes and please don't hesitate to contact me with questions!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
We accept PayPal, Checks and Money Orders. Please note that if paid by check your order will not ship until the check is cleared.
Shipping
Most orders are packed and shipped every 2-5 days from the moment payment is received. International orders usually take longer to get to the destination. Sometimes we may get a bit backup but you’ll be promptly notified if it happens.

US customers can request a tracking number if concerned with the package location during shipping. Unfortunately no tracking information is usually available for international orders.

International Buyers: Please be aware of the destination country import restrictions and regulations when shipping from the USA. Buys are responsible for any additional fees such as import taxes, tariffs or custom fees.

Please send me a message if you need the order by a certain date. While I can’t guarantee I will do my best to get the package out to you by then. Expedited or overnight shipping will be provided at extra cost of course.
Refunds and Exchanges
My goal is to make sure that you’re completely satisfied. If for some reason you’re not 100% happy with your order please get in touch and let me know what’s going on. Please shoot me a message and let me know how would you like to handle the situation before returning the merchandise.

We’ll be glad to exchange an item if a sizing misunderstanding happened. Before ordering anything please read its sizing description. I hand pick shirts based on their quality from different vendors and some may run bigger or smaller. I will specify in the item description if that happens to be the case.

For obvious reasons exchanges and refunds are offered for shirts that weren’t WORN OR WASHED YET. Please don’t expect exchanges or refunds for used clothes.

Refunds are accepted and no re-stocking fee will be charged but please remember that you're responsible for charges associated with getting the package back to me.
Refunds are not provided to unexplained negative or neutral feedback customers. They will be given a store credit however.

Again, I’m here to make sure that you like my products, please don’t hesitate to contact me via Etsy for any questions.
Additional policies and FAQs
We're open to wholesale orders. Please contact us via Facebook or our web site: www.tornthorn.com