tornthorn

Torn Thorn Apparel

LA, California

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

tornthorn is taking a short break

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Note from shop owner Vacation time! We'll be back soon!

Note from shop owner

Last updated on Jun 18, 2018

Vacation time! We'll be back soon!

Torn Thorn Apparel

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Torn Thorn Apparel

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Shop policies

Last updated on May 9, 2022
Please take your time to look at our policies. Make sure to look over our payment and shipping requirements.

Remember to read item descriptions before ordering to avoid ordering wrong sizes and please don't hesitate to contact me with questions!

Accepted payment methods

Paypal Visa Mastercard American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
My goal is to make sure that you’re completely satisfied, however, for obvious reasons, exchanges and refunds are offered for shirts that weren’t WORN OR WASHED YET. Please don’t expect exchanges or refunds for used clothes.
If for some reason you’re not 100% happy with your order please get in touch and let me know what’s going on before returning the merchandise.

We’ll be glad to exchange an item if it didn't fit. Before ordering anything please read its sizing description. Depending on a material that the shirt is made of some may run bigger and others smaller. Please always read listed item descriptions. I will specify in the item listing if that happens to be the case.

Refunds are accepted and no re-stocking fee will be charged but please remember that you're responsible for shipping charges associated with getting the package back to me. Refunds are not provided to unexplained negative or neutral feedback customers. They will be given a store credit, however.

Again, I’m here to make sure that you like my products, please don’t hesitate to contact me via Etsy for any questions.
Payment
We accept PayPal, Checks and Money Orders. Please note that if paid by check your order will not ship until the check is cleared.
Shipping
Most orders are packed and shipped within 2-7 days from the moment payment is received. Once the package is out of the warehouse it's up to the post office how long it will take to get to you. As of right now, we're only able to ship to customers in the United States. A tracking number can certainly be requested if desired.

International Buyers: International shipping is not available at this time but may become an option in the future.
Additional policies and FAQs
We're open to wholesale orders and partnerships. Please send a message.