tortillagirl

Original Designs Handmade in France

Bordeaux, France · 1350 Sales

tortillagirl

Original Designs Handmade in France

Bordeaux, France 1350 Sales On Etsy since 2007

5 out of 5 stars
(758)

Announcement   My name is Becky and everything in this shop is expertly made by me using my own designs, my own patterns, and luxury fibers. Knitters: Check out my downloadable PDF patterns.

☆ I have been selling on Etsy since 2007 and am one of Etsy's featured sellers. Check out my chatty interview: www.etsy.com/blog/en/2008/featured-seller-tortillagirl

☆ Sign up for my mailing list to get heads up on promotions at: www.tortillagirl.com

Designs, images and all other shop content © 2007-2016 TortillaGirl ®

Announcement

Last updated on Jan 13, 2016

My name is Becky and everything in this shop is expertly made by me using my own designs, my own patterns, and luxury fibers. Knitters: Check out my downloadable PDF patterns.

☆ I have been selling on Etsy since 2007 and am one of Etsy's featured sellers. Check out my chatty interview: www.etsy.com/blog/en/2008/featured-seller-tortillagirl

☆ Sign up for my mailing list to get heads up on promotions at: www.tortillagirl.com

Designs, images and all other shop content © 2007-2016 TortillaGirl ®

tortillagirl

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tortillagirl

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Reviews

Average item review
5 out of 5 stars
(758)
anatodorova1

anatodorova1 on Nov 21, 2016

5 out of 5 stars

Bonnet bien reçu. Je l'adore. Trop beau et bien chaud.

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Updates

My loose braids cable snood updated in Italian spun extra fine merino wool, shown here in charcoal (other colors are available in the listing). Knitters: you can find the PDF pattern for this snood in the shop.
The Gigi hat in blue. (Digital knitting pattern for this hat is also in the shop.)
View all 5 updates

About

I love to make things

My name is Becky and I live in Bordeaux, France. I am married, and am a mother to two boys who I think are wonderful. I also have a bichon frise we call Leeloo ["Multipass!"]. I like many things, especially baking, reading, art, movies, design, history, knitting and writing.

To make a long story short: I worked for several years as a corporate attorney but I changed career paths after I moved to France. In 2000, while pregnant with my first son, I taught myself to knit. I then taught myself to sew. All this inspired me to return to school full time for two+ years to receive formal training in apparel design and clothing construction. I am now a registered artisan in the Chambre de Métiers et de l'Artisanat in Aquitaine and design clothing, accessories and patterns. I love doing this, and feel lucky that I have wonderful people out there who visit my shop and support my work.

My chatty featured seller interview, published long ago: www.etsy.com/blog/en/2008/featured-seller-tortillagirl

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Shop members

  • Becky

    Owner, Maker, Designer, Whack Dance Knitter

    Name is Becky. One time lawyer. Maker of things. Is known to host seaming parties and work picot edge while sipping a kir royal. Tends to dance while wearing hand-knits.

Shop policies

Last updated on November 28, 2016
My name is Becky and I live in Bordeaux, France, where I am a registered artisan authorized to design, make and sell handmade clothing and patterns. Read more about me in my profile and in my "about" section: www.etsy.com/shop/tortillagirl/about

☆ The turnaround time for made to order items is generally two weeks as every item in my shop is handmade by me and I do not work in a collective, outsource or hire anyone to make my items for me. You can refer to your Etsy invoice for the "scheduled to ship by" date for your item, which may change if it falls on a French holiday or on a Saturday.

☆ Business days in my shop are MONDAY to FRIDAY and do not include the following vacation days and French holidays: January 1, March 28 (Easter Monday), May 5 (Jeudi de l’Ascension), May 16 (Lundi de Pentecôte), July 14 (Fête nationale), August 15 (Assomption), November 1 (Toussaint), November 11 (Armistice), December 24-31 (Christmas holidays).

☆ New to Etsy? Here is a help guide on buying on Etsy: http://www.etsy.com/help/article/339

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
I accept payments via PayPal and Etsy Direct Checkout. Shop prices are in € and are automatically converted to your selected currency when payment is made.

Return buyers: We can arrange layaway plans/payment in installments through the purchase of several listings with payments made as above.
Shipping
Digital downloads: My PDF knitting patterns are read and print only files that are available for you to print out via a link on the receipt of your order. They are not shipped in hard copy via regular mail or sent individually by email.

Handmade items: I ship worldwide from France via La Poste French postal service only. Shipping internationally from France is expensive, so my shipping rates are not padded. For multiple items with combined shipping costs: I refund any excess shipping charges of more than 1€.

The turnaround time for made to order items is generally one to two weeks. After purchase the "scheduled to ship by" date stated in your Etsy invoice may change if it falls on a non-working day or French public holiday. I am usually unable to ship on Saturdays due to restricted post office hours as France has a 35 hour work week. If your shipping date falls on a Saturday your package will go out earlier, or on the following Monday at the latest.

Delivery times* after I've shipped:

France - two to three business days
Addresses in Europe - five to ten business days
Everywhere else - seven to fourteen business days

*Some orders shipped overseas may take longer to arrive due to circumstances beyond my control (i.e. customs, holidays, adverse weather conditions, etc.)

In metropolitan France: The mode of shipping to be used is stated in the item description and again in my order confirmation to buyers. According to value, weight and size, packages are sent by lettre suivie, Colissimo France with tracking or Colissimo Recommandé niveau R2.

Outside of France: The mode of shipping to be used is stated in the item description.

• Small packages less than 3 cm (1 1/4") thickness are sent priority letter mail with tracking. Registered mail can be selected as an option at checkout. Registered mail includes insurance coverage up to 150€. Signature is required upon delivery.

• Large packages are sent registered airmail (called "Colissimo International" by French post). This mode of shipping is required by French post for packages that exceed 3 cm (1 1/4") in thickness and the less expensive priority letter rates may not be used.

• In order to keep rates reasonable, flat non-padded but sturdy envelopes are used for small orders. Larger orders may be shipped in padded envelopes or boxes if the weight requirement for the shipping rate allows it.

Customs duties, tariffs and taxes are not included in the shipping rate or item price. Overseas buyers may be subject to them as determined by their local government and I am not responsible for these additional charges. *I am legally obligated to provide true information on customs forms, even if buyers ask or tell me to do otherwise.*
Refunds and Exchanges
PDF knitting patterns are non-refundable and non-returnable. Sales on items made in a special size not usually available in my shop are also final.

Outside of France: Returns must be shipped to me within 3 business days of receipt with items placed back into any interior packaging in which they were initially wrapped for protection, hang tags included. Customs forms are to be marked "retour de marchandise" ("returned goods") with value marked as "N/A".

Within France: Returns can be made within 7 days of receipt.

I accept returns for items in their original, pristine condition and require that they be delivered back to me without any lingering odors, such as cigarette smoke or perfume.

Accepted returns will be for exchange, store credit or refund minus shipping and packaging costs. Buyer is responsible for return shipping costs.

Full refunds, shipping cost included, are given for items lost or damaged in the mail that have been shipped with full insurance.

I do not accept returns, make exchanges or give refunds if unfavorable product reviews are given without contacting me first. Leaving a product review as a means of publicly communicating with me will imply acceptance of the item as is.
Additional policies and FAQs
• Sales, promotions and coupon codes are not applied retroactively to past orders, even if said orders have not yet been shipped.

• Coupon codes sent with purchases of items that are later returned to me (see refunds and exchanges above) may not be used for later purchases or applied on store credit.

• Individual coupon codes automatically expire after six months.

• I currently do not sell wholesale, through online consignment or drop shipping and my items may not be sold in retail without obtaining a license.


ETSY SELLERS: If you take my shop policies for your own shop, please credit me for the time and effort it took me to write my policies by including the phrase "shop policies borrowed from tortillagirl.etsy.com". I've saved you work, so I appreciate this small credit in exchange even if you modify my words to suit your needs. Please note that personalized messages in my shop policies may not be reproduced.

Note à l'attention des VENDEURS ETSY : si vous décidez d'utiliser mes conditions générales de vente en en reproduisant tout ou partie, veuillez citer votre source en faisant apparaître dans vos conditions générales de vente la mention suivante "shop policies borrowed from tortillagirl.etsy.com". Je sollicite l'insertion de cette mention même dans l'hypothèse où vous modifiriez le dit document pour qu'il réponde au mieux à votre besoin. Vous rendez ainsi crédit à l'auteur pour le travail accompli. Prenez note de l'exception suivante : le message d'accueil ("welcome message")ne peut pas être ré-utilisé.

TortillaGirl® is a duly registered trademark and registered business. All shop content © TortillaGirl. All rights are reserved.