Torynova Couture

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Shop policies

Last updated on May 9, 2022

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We are a business fueled by the collaborative talent of an illustrator and fashion designer.

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Each of our garments is ornamented with our original visual interpretation of a classical story or tale. Each article of clothing, therefore, becomes a conversation piece that encourages interaction between its model and the observer.

The methodology behind our art is translated through line, color, graphic quality and composition, which is constructed to enhance the elegant silhouette of the figure and bring out the individuality of our style. With our talents combined, we unite the beauty of an illustrated story with the human figure.

All of our offered products are individually hand tailored by professional hands. The artwork is printed on fabric in the USA. Although we do carry a limited stock, our apparel is typically made to-order, making each piece original and one-of-a-kind.

We retain the copyright to our collection, including its concept, artwork, and designs.


Measurement Guide:

SMALL: Bust 34” | Waist 25” | Hip 36”

MEDIUM: Bust 35” | Waist 27” | Hip 38”

LARGE: Bust 36” | Waist 28” | Hip 39”

We keep a limited amount of stock for our collection, so whatever we don’t have, we must produce to-order. Size alterations may have an additional price. Please contact us before placing your order!

If you require a LARGER SIZE than our standard size, you must CONTACT US first immediately. Ordering a larger size may have additional fees because it would require the use of more fabric yardage than what is standard for our garments.

Accepted payment methods

Returns and exchanges

We do not accept returns or offer refunds on items that have been worn or washed.

Each situation is considered on a case by case basis. If your purchased item has been damaged in transit, which is highly unlikely because of our secure packaging, or you are utterly unsatisfied with your purchase, we may offer a partial refund of 50% of your payment after the item is securely shipped back to us in the same condition you had received it.

The reason for this concession is because while we will always try to meet the needs of our customers, our items are typically made to-order unique pieces, making each item one-of-a-kind and time consuming to produce. Products made to-order are meant for their buyer and no one else.

If you are unsatisfied with your purchase, contact us and we will try our best to find a resolution.

Our customers' satisfaction is very important to us :)

We require to receive payment within 3 days at the latest after any purchase, otherwise the order will be canceled. We ship after payment is received.

Domestic orders on items we have in stock will arrive in 5-7 business days. If we do not currently have the item you purchased in stock, and it is MADE TO ORDER, it will take an estimated amount of 3-4 weeks to make the item and an additional 5-7 business days to ship.

You will be notified if the wait to receive an item becomes longer. Each shipment is insured and has a tracking number that we will provide you with.


We will not be responsible for items held or lost in customs. Import duties, taxes and charges are the buyer's responsibility. We may deny your international order due to your country's customs regulations and our concern for the general safety of our products from being stolen or damaged when in transit to their destination.
Additional policies and FAQs

Send us a message if you're interested in placing a pre-order for small lots or wholesale. The wait may be from 3-4 weeks or longer for international orders.



You may request to alter the measurements of a product that is currently sold in our store. Size alterations or adjustments for LARGER sizes (XL, XXL) will have an additional fee. This is because we would need to dramatically adjust our entire design strategy to stray from our standard measurement guide and yardage used to make a garment.



We do offer the service of creating completely new artwork upon request. This falls into the category of private commissions.

Commissions pertain to completely individual pieces that are custom made for a single buyer with a new and original ARTWORK placed on our available garment silhouettes. Such pieces are a luxury and therefore rise to a different price range.

If you are interested in placing such a commission, please contact us and together we will brainstorm a strategy and discuss prices. If we proceed with fulfilling your original art commission, we will ask you for a 50% deposit of the final price of your purchase as an expression of commitment from both parties to the project.

We are also open to collaboration on bigger projects and are open to your questions!

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