tostoini

[illustrated stuff - postcard, brooches and more]

Milan, Italy · 172 Sales

tostoini

[illustrated stuff - postcard, brooches and more]

Milan, Italy 172 Sales On Etsy since 2008

5 out of 5 stars
(67)

tostoini is taking a short break

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Note from shop owner Dear all, since the Italian Postal Service lost all the order I shipped in the last two months, I'm forced to put the shop on hold until I find a new shipping service more reliable about delivery and shipping times with the right price for my customers.
If you are in Milan you can still come to my studio and collect your orders ! You can still find me on www.tostoini.it

Note from shop owner

Last updated on Feb 17, 2016

Dear all, since the Italian Postal Service lost all the order I shipped in the last two months, I'm forced to put the shop on hold until I find a new shipping service more reliable about delivery and shipping times with the right price for my customers.
If you are in Milan you can still come to my studio and collect your orders ! You can still find me on www.tostoini.it

Roberta Ragona

Contact shop owner

Roberta Ragona

Reviews

Average item review
5 out of 5 stars
(67)
Costanza Mauro

Costanza Mauro on Feb 19, 2016

5 out of 5 stars

Bellissima, è piaciuta davvero tanto!

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thebetupkids

thebetupkids on Feb 18, 2016

5 out of 5 stars

è esattamente quello che cercavo!

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thebetupkids

thebetupkids on Feb 18, 2016

5 out of 5 stars

mi sono innamorata subito di questo disegno.. ho ordinato sia la cartolina che il poster in a4, è arrivato tutto ben confezionato e perfettamente integro! bellissimo grazie :)

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About

I love to draw on every available surface.

Hi there!

My name is Roberta, I'm an illustrator who also crafts handmade little things featuring my artworks and imagery. Here you will find t-shirts, pins, brooches, pendants, magnets, postcards, posters, paintings, illustrations and lots more.
I have studied anthropology and I worked in advertising for a while. I'm from Sardinia, after a lot of wandering around Italy at this very moment I'm living in Milan. All my creations are made and shipped from Milan.
I like acrylics, china ink, watercolours and since a couple of years wherever I go I always pack my digital drawing tablet .

If you want to be updated on new items, new illustrations, exhibitions and so on you can follow me here: www.tostoini.it
and here: https://www.facebook.com/tostoiniillustrata

Email: info [at] tostoini.it
Convo: http://www.etsy.com/convo_new.php?to_username=tostoini
Wholesale inquiries welcome! Email me at the above address!

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Shop members
  • Roberta Ragona aka Tostoini

    Owner, Maker, Designer

    I studied human beings to draw little animals, I draw little animals to understand human beings.

Shop policies

Last updated on January 5, 2016
Hi there!

My name is Roberta, but it's easier to find me as Tostoini.
I studied to be an anthropologist though I always wanted to be an illustrator. Born in Sardinia, living in Milan, missing the sea all the time. I draw for magazines, ebooks, advertising, websites, exhibitions and also for fun.
If you want to be updated on new items, new illustrations, exhibitions and so on you can follow me here: www.tostoini.it
and here: https://www.facebook.com/tostoiniillustrata

CUSTOM ORDERS
If you're looking for something special please feel free to contact me with your ideas, I do love custom orders. I would love working with you on a custom piece. Weddings, Holidays, Birthdays or something special just for you!
Email: info [at] tostoini.it
Convo: http://www.etsy.com/convo_new.php?to_username=tostoini

Wholesale inquiries welcome! Email me at the above address!

If you have any questions on how your exact piece will look, or if you have any additional questions, I'm just an email or convo away!

Accepted payment methods

  • Accepts Etsy gift cards
  • Money Order
  • Check
  • Other Method
Payment
I accept payment with PayPal and Direct Checkout - including credit cards, debit cards, Etsy gift cards and other payment methods supported by Direct Checkout on Etsy - from worldwide customers.

You do not need a PayPal Account to pay for your items through PayPal:

You can choose the PayPal Option during checkout. After you submit your order click the "Pay Now" button. Scroll Down and you will see the option to pay with a Credit or Debit Card WITHOUT having to sign up for a PayPal account.

Payment must be made in full and have cleared before the item is shipped.

If you are having any issues with PayPal, please do not hesitate to contact me and I will attempt to assist you in anyway that I can.
Shipping
I usually send the items with ordinary non-trackable shipping, if you want a trackable shipping select the dedicated shipping upgrade during the purchase.

All items are shipped from 1 to 5 days of payment clearing (excluding weekends and holidays) unless otherwise notified in order to deal with every possibile scenario.
In any case the item will be delivered no later than 30 days from the day the product was purchased, under the EU legislation.

The shop is located in Italy.
All items are shipped via Italian Postal Service. Shipping via different carriers are available if specifically requested before the purchase.

I will happily ship straight to a giftee as well as include a personal note as requested, just leave me the info in the note to seller at checkout.

SHIPPING TIMES:
Shipping within Europe normally takes 5-8 working days. Shipping to the USA and other countries outside Europe takes approximately 2 to 3 weeks. If you would like priority shipping (halves the shipping time) please contact me for more information.

We do not consider a parcel to be lost before 30 days for Italy, 60 days for Europe, US and Canada and 90 days for the rest of the world.

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IMPORTANT NOTE: International buyers are responsible for any and all Customs Charges, Taxes & Additional Postal Fees.
If you want to check if there's any fee on the item you are going to purchase you can find more information here: http://www.dutycalculator.com/new-import-duty-and-tax-calculation/
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Refunds and Exchanges
Under the EU’s distance-selling laws, buyers had the right to return a product within 14 days after receipt of the goods.
This rule does not apply to custom-made products, in that case we will try to find together a solution on a case-by-case basis. Digital content, including artwork and patterns, are be eligible for return.
The cancellation period will start the moment a customer receives the product.
If you want to return an item, you can use this form http://extfiles.etsy.com/cancellation-forms/EUCancellationFormEN.pdf
You can find more information about returning an item and using the form here: https://www.etsy.com/help/article/5452
If you exercise your right of return, I will issue a refund within 14 days of receiving the returned item or evidence that the item has been shipped back.
All returns are shipped at the expense of the buyer.

Resending/refunding for a missed delivery is available only for trackable shipping.
If you choose non-trackable shipping we can't resend your item for free or refund.

For all the other scenarios, returns and exchanges are dealt with on a case by case basis.
I am always here with open ears to any questions or concerns you may have.
Additional policies and FAQs
If you have any questions about any of my items or policies please do not hesitate to contact me.

info [at] tostoini [dot] it