tostoini

Mostly illustration of sea creatures and food, really.

Milan, Italy · 209 Sales

tostoini

Mostly illustration of sea creatures and food, really.

Milan, Italy 209 Sales On Etsy since 2008

4.5 out of 5 stars
(71)

Announcement   Hi! I'm Tostoini, illustrator with a soft spot for anthropology, sea animals and drawing food. Born in Sardinia, living in Milan, missing the sea all the time. I craft a number of things featuring my illustrations: here you can find posters, postcards, brooches, necklaces and lots more, all with a touch of humour.
I really enjoy working on custom orders, so feel free to convo me for a special card, brooch or even a poster. Enjoy and thank you for visiting my shop!

Announcement

Last updated on Feb 7, 2017

Hi! I'm Tostoini, illustrator with a soft spot for anthropology, sea animals and drawing food. Born in Sardinia, living in Milan, missing the sea all the time. I craft a number of things featuring my illustrations: here you can find posters, postcards, brooches, necklaces and lots more, all with a touch of humour.
I really enjoy working on custom orders, so feel free to convo me for a special card, brooch or even a poster. Enjoy and thank you for visiting my shop!

Roberta Ragona

Contact shop owner

Roberta Ragona

Reviews

Average item review
4.5 out of 5 stars
(71)
Lavinia Santarelli

Lavinia Santarelli on Jun 13, 2017

5 out of 5 stars

Spedizione puntuale e Tostoini gentilissima! E poi sono innamorata del Lamentino, spero che figuri anche in altri soggetti presto :)

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Roberto Lo Manto

Roberto Lo Manto on May 16, 2017

5 out of 5 stars

Lovely crafted item, fast shipping. Great!

foltopoulos georgios

foltopoulos georgios on May 16, 2017

3 out of 5 stars

poor quality it is chip plastic

Roberta

Roberta responded on May 19, 2017

I'm very sorry to hear that you are not satisfied with your purchase, I do my best to present everything properly so there's not surprises. In all fairness I have to say that it is clearly stated in the description of the object and the material tags of the listing that the pendant is made of shrink plastic, which is in fact a flexible polystyrene plastic.

View all 71 reviews

About

Mostly illustration of sea creatures and food, really.

My name is Roberta, but it’s way easier to find me as Tostoini. I'm an illustrator with a soft spot for anthropology and a dark past in communication. Born in Sardinia, living in Milan, missing the sea all the time. I draw for magazines, books, advertising, contents, exhibitions and also for fun. I craft different things featuring my illustrations and imagery, such as posters, postcards, brooches, necklaces and lots more.
… and lots more. Want to work together? I’d love to hear from you.
If you want to be updated on new items, new illustrations, exhibitions and so on you can follow me here: www.tostoini.it
and here: https://www.facebook.com/tostoiniillustrata
and if you're also interested in picture of my cats, here: https://www.instagram.com/tostoini/

CUSTOM ORDERS
If you're looking for something special please feel free to contact me with your ideas, I do love custom orders. Weddings, Holidays, Birthdays: I would love working with you on a custom piece or something special just for you!
Email: info [at] tostoini.it
Convo: http://www.etsy.com/convo_new.php?to_username=tostoini

Wholesale inquiries welcome! Email me at the above address.

If you have any questions on how your exact piece will look, or if you have any additional questions, I'm just an email or convo away.

Shop members

  • Roberta Ragona aka Tostoini

    Owner, Maker, Designer

    Illustrator with a soft spot for anthropology and a past in communication. Born in Sardinia, living in Milan, missing the sea all the time. My name is Roberta Ragona but it’s way easier to find me as Tostoini.

Production partners

  • Pixartprinting

    Quarto d'Altino, Italy

    Pixartprinting specializes in printing a variety of products for creative professionals.

Shop policies

Last updated on February 7, 2017
Hi there!

My name is Roberta, but it’s way easier to find me as Tostoini. I'm an illustrator with a soft spot for anthropology and a dark past in communication. Born in Sardinia, living in Milan, missing the sea all the time. I draw for magazines, books, advertising, contents, exhibitions and also for fun. I craft different things featuring my illustrations and imagery, such as posters, postcards, brooches, necklaces and lots more.
… and lots more. Want to work together? I’d love to hear from you.
If you want to be updated on new items, new illustrations, exhibitions and so on you can follow me here: www.tostoini.it
and here: https://www.facebook.com/tostoiniillustrata
and if you're also interested in picture of my cats, here: https://www.instagram.com/tostoini/

CUSTOM ORDERS
If you're looking for something special please feel free to contact me with your ideas, I do love custom orders. Weddings, Holidays, Birthdays: I would love working with you on a custom piece or something special just for you!
Email: info [at] tostoini.it
Convo: http://www.etsy.com/convo_new.php?to_username=tostoini

Wholesale inquiries welcome! Email me at the above address.

If you have any questions on how your exact piece will look, or if you have any additional questions, I'm just an email or convo away.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy Gift Cards and Etsy Credits
  • Money Order
  • Check
  • Other Method
Payment
I accept payment with PayPal and Direct Checkout - including credit cards, debit cards, Etsy gift cards and other payment methods supported by Direct Checkout on Etsy - from worldwide customers.

Paypal is the easier method of payment: it is not necessary to have a Paypal account. You can use a debit or credit card through Paypal.

Here's a guide to purchase with credit card through Paypal http://www.etsy.com/help/article/361
You can choose the PayPal Option during checkout. After you submit your order click the "Pay Now" button. Scroll Down and you will see the option to pay with a Credit or Debit Card WITHOUT having to sign up for a PayPal account.

If you are new to etsy and need help figuring out checkout:
http://www.etsy.com/help_guide_checkout.php

Payment must be made in full and have cleared before the item is shipped.

If you are having any issues with PayPal, please do not hesitate to contact me and I will attempt to assist you in anyway that I can.
Shipping
I send the items with Postapriority Internazionale format by Poste Italiane. This is the best format for keeping the shipping costs affordable for the customers, but also means that I'm able to track your shipping only to the International Exchange Center of Poste Italiane. I'm not able to track parcels outside the italian border.
If you would like to purchase with more expensive, full trackable mail, please send me a convo and I will adjust the shipping cost accordingly.

DELIVERY TIMES ESTIMATIONS:

Shipping within Europe normally takes 4-7 working days. Shipping to the USA and other countries outside Europe takes approximately 2 to 3 weeks. If you would like priority shipping (halves the shipping time) please contact me for more information.

I only consider a package lost after 40 days from the shipping date for Italy and Europe and after 90 days for US and other countries outside EU. Please double check your shipping address to be sure that it is updated and correct, I will not refund any lost or returned packages in case of wrong shipping address.

All items are shipped from 1 to 3 days of payment clearing (excluding weekends and holidays). In any case the items will be delivered no later than 30 days from the day the product was purchased, under the EU legislation.
The shop is located in Italy.
All items are shipped via Italian Postal Service. Shipping via different carriers are available if specifically requested before the purchase.

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IMPORTANT NOTE: Buyers are responsible for any and all Customs Charges, Taxes & Additional Postal Fees OR taxes, or receiving fees incurred. Buyers are responsible for knowing and abiding by any import restrictions to their country from Italy. If you want to check if there's any fee on the item you are going to purchase you can find more information here: http://www.dutycalculator.com/new-import-duty-and-tax-calculation/
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Refunds and Exchanges
If you are not satisfied with your purchase, you can return your purchase within 14 days from the receipt of the parcel. Shipping costs will be upon you and we will refund you once the item has come back.
You can print and fill in this form https://etsy1.box.com/s/gaow2mrx67khgbqlqk9p and enclose it with the item you're sending back.

In case you have a problem with your purchase, please contact me by Etsy conversation or email (infoATtostoini.it) and we shall find a fair solution. I want you to be very pleased with your purchase :)
Under the EU’s distance-selling laws, buyers had the right to return a product within 14 days after receipt of the goods.
This rule does not apply to custom-made products, in that case we will try to find together a solution on a case-by-case basis. Digital content, including artwork and patterns, are be eligible for return.
The cancellation period will start the moment a customer receives the product.
If you want to return an item, you can use this form http://extfiles.etsy.com/cancellation-forms/EUCancellationFormEN.pdf
You can find more information about returning an item and using the form here: https://www.etsy.com/help/article/5452
If you exercise your right of return, I will issue a refund within 14 days of receiving the returned item or evidence that the item has been shipped back.
All returns are shipped at the expense of the buyer.

Resending/refunding for a missed delivery is available only for trackable shipping.
For all the other scenarios, returns and exchanges are dealt with on a case by case basis.
I am always here with open ears to any questions or concerns you may have.
Additional policies and FAQs
Etsy isn't very good at combining shipping charges so if you are thinking of buying more than 2-3 objects convo me so that I can charge you fairly.

If you have any questions about any of my items or policies please do not hesitate to contact me.

info [at] tostoini [dot] it