touchj

Touch Jewelry

Ottawa, Canada · 4 Sales

touchj

Touch Jewelry

Ottawa, Canada 4 Sales On Etsy since 2011

0 out of 5 stars
(3)

touchj is taking a short break

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Cathy Khoury

Contact shop owner

Cathy Khoury

Reviews

No reviews in the last year

Anonymous on Dec 7, 2011

5 out of 5 stars

Perfect transaction, fast shipping, Very, very nice earrings ! :-)

Anonymous on Oct 27, 2011

5 out of 5 stars

Absolutely beautiful,well made and very original ! Very pleased, will buy again.

Shop policies

Last updated on February 20, 2012
- Follow the Touch Jewelry blog at http://touchjewelry.blogspot.com

- Request custom made jewelry for your events! e-mail us at info [!at] touchjewelry.ca

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Other Method
Payment
- PayPal is the only accepted method of payment. You will be required to log on to PayPal to complete your transaction.
- All sales must be cleared at the moment of purchase. If I haven't received your payment within 4 days following your purchase, your sale will be cancelled and the item will be back in the shop.
- All prices are in $CND. PayPal will automatically convert to your preferred currency.
- Items ship within 2 business days of completed payment.
- Feel free to contact us at info [!at] touchjewelry.ca if you have any issues with your payment.
Shipping
- Items are shipped via Canada Post regular mail.
- Items can be expedited if necessary, please email us at info [!at] touchjewelry.ca before making your purchase and we'll send you a PayPal invoice.
- This service does not include insurance or tracking.
- Items are safely packaged using bubble wrapping.
- While safety measures are taken when shipping an item, Touch Jewelry Inc. is not responsible for damaged items caused by shipping.

International Shipping:
- Touch Jewelry Inc. is not responsible for duties, customs and taxes levied by your country.

Shipping Times:
- Within Canada: Within 10 business Days*
- USA and Internatinal: 5-7 Weeks*

*Touch Jewelry is not responsible for delays due to mail transit.
Refunds and Exchanges
As Touch Jewelry aims to empower women through jewelry, we need every woman to be satisfied with the piece that they purchase. Having said that, customers can exchange or repair their items according to the following policies:

- The item must be returned within 14 working days of receipt.
- Exchanges will only be considered if the item has been wrongly manufactured. Items damaged by the customer or by shipping will not be considered for an exchange.
- Items can only be exchanged for the same item or an item with the same or lesser value *note: if an item can be repaired, it will be repaired rather than exchanged, at no cost.
- Shipping and handling charges of the original item are non-refundable and any other shipping charges for returning the item are the customer’s responsibility.
- Items must be safely packaged for return shipping to avoid damage. Touch Jewelry Inc. is not responsible nor will exchange items damaged during the return shipping.
- Items are eligible for repairs at any time after the 14 days exchange period at a rate of 5% of the original cost.
- Should your item never make it to your door, a full refund will be administered 6 weeks after the item should have arrived.
Additional policies and FAQs
Repair Services:

Do you have a necklace that has been sitting in your drawer for a very long time and you wish you could get it fixed but you don't know where or how? Search no more! Touch Jewelry offers repair services for beaded necklaces! You're probably wondering how much it costs right? Well, here at Touch Jewelry, we offer the best quality service for an excellent price!

For only 0.75$ a minute (with a minimum of 10 minutes), Touch Jewelry offers a service that you will be most satisfied with!

If you have any questions, don't hesitate to contact us at info [!at] touchjewelry.ca