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Shop policies

Last updated on February 8, 2011
Welcome to Tough Baby. We're here to help you find, or create, anything that your outdoors-lovin' Tough Baby needs!

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
Returns and exchanges
If there is a defect in your item, please contact us within 1 week for a full refund or replacement. Refunds will not be giving due to ordering the wrong size.
Tough Baby accepts PayPal for payment. To make other payment arrangements, please contact us.
Orders are shipped via USPS. Shipping will not occur until payments have been processed. Most orders will ship within 5 business days of ordering (unless specifically noted otherwise in the items description). Please allow up to 10 days for items to be processed during the Holidays.
Additional policies and FAQs
Custom orders are always welcome (and enjoyed!). If there is something you are looking for, please let us know. If we cannot make what you want, we'll do what we can to find someone who can!!