ToughCookieStore

Handmade baby shoes, accessories and more!

190 Sales

ToughCookieStore

Handmade baby shoes, accessories and more!

190 Sales On Etsy since 2014

0 out of 5 stars
(31)

Shop owner

Yvonne Yu

Contact

ToughCookieStore is taking a short break

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Note from shop owner Our Summer holiday has started!
Tough Cookie Store will be back on the first of August with a lot of new goodies :)


Enjoy the summer!! X

Note from shop owner

Last updated on May 17, 2016

Our Summer holiday has started!
Tough Cookie Store will be back on the first of August with a lot of new goodies :)


Enjoy the summer!! X

Yvonne Yu

Contact shop owner

Yvonne Yu

Reviews

All reviews are from verified purchases
No reviews in the last year
Lenia M.

Lenia M. on Mar 9, 2016

5 out of 5 stars

Helemaal blij met dit mooie kado voor een vriendin. De verzenddoos is zo mooi dat je het niet apart hoeft in te pakken ??

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petuled87

petuled87 on Feb 12, 2016

5 out of 5 stars
hanneke

hanneke on Feb 9, 2016

5 out of 5 stars

Super leuke schoentjes, zitten perfect! Vlot verzonden en komt goed overeen met de foto.

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About

Hello, nice to meet you!

The Tough Cookie Store is all about fun and playful designs.
I love to experiment with colours and create new combinations, making each design individual and unique.

All my designs are made by hand.
This process results in no two pieces being exactly the same.

I hope you enjoy browsing through my shop, please don't hesitate to contact me if you have questions or just to say hello!

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Shop members

  • Yvonne Yu

    Designer

Shop policies

Last updated on September 18, 2015

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy Gift Cards and Etsy Credits
  • Other Method
Payment
Terms & Conditions in short
• By ordering any of our products, you agree to be bound by these terms & conditions.
• By placing an order at Tough Cookie, you warrant that you are at least 18 years old
or have parents' permission to buy from us.
• All personal information you provide us with or that we obtain will be handled by
Tough Cookie as responsible for the personal information.
• The price applicable is that set at the date on which you place your order.
• Shipping costs and payment fees are recognized before confirming the purchase.
• Tough Cookie reserves the right to amend any information without prior notice.

Terms & Conditions
This page contains the terms & conditions. Please read these terms & conditions carefully before ordering any products from us. You should understand that by ordering any of our products, you agree to be bound by these terms & conditions.
By placing an order at Tough Cookie, you warrant that you are at least 18 years old (or have parents' permission to buy from us) and accept these terms & conditions which shall apply to all orders placed or to be placed at Tough Cookie for the sale and supply of any products. None of these terms & conditions affect your statutory rights. No other terms or changes to the terms & conditions shall be binding unless agreed in writing signed by us.


Personal Information
All personal information you provide us with or that we obtain will be handled by Tough Cookie as responsible for the personal information. The personal information you provide will be used to ensure deliveries to you, the credit assessment, to provide offers and information on our catalog to you. The information you provide is only available to Tough Cookie will not be shared with other third parties. You have the right to inspect the information held about you. You always have the right to request Tough Cookie to delete or correct the information held about you. By accepting the Tough Cookie' Conditions, you agree to the above.


Payment
All products remain Tough Cookies property until full payment is made. The price applicable is that set at the date on which you place your order. Shipping costs and payment fees are recognized before confirming the purchase. If you are under 18 years old you must have parents' permission to buy from Tough Cookie.
All transfers conducted through Tough Cookie are handled and transacted through third party dedicated gateways to guarantee your protection. Card information is not stored and all card information is handled over SSL encryption. Please read the terms & conditions for the payment gateway choosen for the transaction as they are responsible for the transactions made.


Local Taxes
Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customers own expense.


Additional Information
Tough Cookie reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice. At the event of when a product is sold out, Tough Cookie has the right to cancel the order and refund any amount paid in the best way. Tough Cookie shall also notify the customer of equivalent replacement products if available.

All enquiries: toughcookiestore [!at] gmail.com
Refunds and Exchanges
Our Return Policy in short:

• Contact Tough Cookie before returning any items.
• You can return the product within 14 days of delivery.
• The product must be in new condition.
• Write ‘RETURNS‘ on the box to ensure faster service
• Customised items can’t be returned.

Return Policy
Please contact Tough Cookie before returning any items. You have the right to return your purchases within 14 days. These 14 days start from the day you received the goods. Products are to be returned in original condition in original, undamaged packaging.


Return Condition
You can return the product within 14 days of delivery. The product must be in new condition. If the product is ruined or used the product shall not be refunded. Make sure to include contact information with the return and if possible, please provide us with a tracking number. Tough Cookie suggests you get a receipt and a package ID for the return from the delivery service, as it makes it easier to follow the return shipment if needed.
Tough Cookie will make a refund of eligible returns. If you paid by invoice, we will need a bank account number to transfer the money back to. The easiest way is to e-mail it to us along with a brief description of your case.


Returning A Package
If a returned item is shipped international, please clearly mark the package 'RETURNED GOODS', to avoid any Customs charges. Tough Cookie is not responsible for any return Customs charges made. Any charges incurred are the responsibility of the customer.


All enquiries: toughcookiestore [!at] gmail.com