TourbillonDeLaVie
Napoli, Italy
Shop policies
Last updated on
March 20, 2018
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Hi, I'm Cristina and I'm betting everything on this shop: I want to make it my full-time job.
I create hand-engraved / hand-stamped jewelry in recycled aluminum and I am a big fan of music, crafts and digital marketing: the three passions come together in my shop Tourbillon De La Vie.
I hope you can take a moment to write me or just take a look in the shop!
Thank you
I create hand-engraved / hand-stamped jewelry in recycled aluminum and I am a big fan of music, crafts and digital marketing: the three passions come together in my shop Tourbillon De La Vie.
I hope you can take a moment to write me or just take a look in the shop!
Thank you
Accepted payment methods
Accepts Etsy Gift Cards and Etsy Credits
Returns & exchanges
See item details for return and exchange eligibility.
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
Payment
[ACCEPTED PAYMENT METHODS]
Le Tourbillon De La Vie accepts Paypal, but write me if you want to find another way.
[CANCELLATION BY CUSTOMER]
• Standard orders may be canceled any time before the item has shipped.
• Presale orders may be canceled only up to the end date of the presale.
• Custom orders may be canceled within 24 hours of payment.
Le Tourbillon De La Vie accepts Paypal, but write me if you want to find another way.
[CANCELLATION BY CUSTOMER]
• Standard orders may be canceled any time before the item has shipped.
• Presale orders may be canceled only up to the end date of the presale.
• Custom orders may be canceled within 24 hours of payment.
Shipping
[PROCESSING TIMES] I make every effort to ship orders as soon as possible. It takes usually 3 days maximum.
• For orders containing multiple items, processing time is determined by the item with the longest processing time.
• If you have a SPECIFIC DEADLINE to receive your order (a birthday, wedding or anniversary date, etc), please let me know and I will let you know if I can make the item in time.
[ORDERS WITHIN Europe]
Packages usually arrive in 5-8 days. Insurance, delivery confirmation and priority upgrades are available on request for an additional fee.
[INTERNATIONAL ORDERS]
International orders ship PosteItaliane Priority Service. Shipping typically takes 1 to 6 weeks.
[LOST PACKAGES]
• Europe Orders: Packages are considered lost if it has been more than 21 days since shipment.
• International Orders: Packages are considered lost if it has been more than 45 days from the ship date.
If packages are lost you can choose between a refund or I will reship the item for free to you. Please write me for any issues, we will find a way to reach your satisfaction.
• For orders containing multiple items, processing time is determined by the item with the longest processing time.
• If you have a SPECIFIC DEADLINE to receive your order (a birthday, wedding or anniversary date, etc), please let me know and I will let you know if I can make the item in time.
[ORDERS WITHIN Europe]
Packages usually arrive in 5-8 days. Insurance, delivery confirmation and priority upgrades are available on request for an additional fee.
[INTERNATIONAL ORDERS]
International orders ship PosteItaliane Priority Service. Shipping typically takes 1 to 6 weeks.
[LOST PACKAGES]
• Europe Orders: Packages are considered lost if it has been more than 21 days since shipment.
• International Orders: Packages are considered lost if it has been more than 45 days from the ship date.
If packages are lost you can choose between a refund or I will reship the item for free to you. Please write me for any issues, we will find a way to reach your satisfaction.
Additional policies and FAQs
[ CUSTOMER SERVICE ]
• If you have any questions please contact me by Etsy convo and I will do my best to answer you within few hours.
• If you have any questions please contact me by Etsy convo and I will do my best to answer you within few hours.