
Shop policies
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I create hand-engraved / hand-stamped jewelry in recycled aluminum and I am a big fan of music, crafts and digital marketing: the three passions come together in my shop Tourbillon De La Vie.
I hope you can take a moment to write me or just take a look in the shop!
Thank you
Accepted payment methods
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
Payment
Le Tourbillon De La Vie accepts Paypal, but write me if you want to find another way.
[CANCELLATION BY CUSTOMER]
• Standard orders may be canceled any time before the item has shipped.
• Presale orders may be canceled only up to the end date of the presale.
• Custom orders may be canceled within 24 hours of payment.
Shipping
• For orders containing multiple items, processing time is determined by the item with the longest processing time.
• If you have a SPECIFIC DEADLINE to receive your order (a birthday, wedding or anniversary date, etc), please let me know and I will let you know if I can make the item in time.
[ORDERS WITHIN Europe]
Packages usually arrive in 5-8 days. Insurance, delivery confirmation and priority upgrades are available on request for an additional fee.
[INTERNATIONAL ORDERS]
International orders ship PosteItaliane Priority Service. Shipping typically takes 1 to 6 weeks.
[LOST PACKAGES]
• Europe Orders: Packages are considered lost if it has been more than 21 days since shipment.
• International Orders: Packages are considered lost if it has been more than 45 days from the ship date.
If packages are lost you can choose between a refund or I will reship the item for free to you. Please write me for any issues, we will find a way to reach your satisfaction.
Additional policies and FAQs
• If you have any questions please contact me by Etsy convo and I will do my best to answer you within few hours.