tovasvintage's Shop Policies
Welcome to Tova's Vintage! We have had a brick and mortar shop in Old Saybrook, Ct for 16 years now and counting! We specialize in fine vintage from the 1880's -1970's New things come in daily, If you are looking for something special...just ask! Our website is www.tovasvintage.com
Tova's Vintage accepts Paypal, Credit cards via Etsy checkout. If you purchase multiple items, we love to combine shipping to save you money!
Connecticut residents pay 6.35% tax
All items are shipped via United States Postal Service, first class and priority with tracking information and delivery confirmation. We ship three times a week so you get your item FAST! Insurance is optional.
If you would like to add insurance to the shipping of your item, please let me know prior to making payment and i will adjust the shipping cost to reflect the cost of insurance. Outside of this Tova's Vintage is not responsible for lost packages.
International buyers, please note that you are responsible for all VAT, import fees and taxes imposed by your country.
Due to the rising costs of shipping we are now sending all international orders FIRST CLASS instead of priority. If you would like a quote on Priority instead of first class, contact me. Please note that first class mail may take from 2-4 weeks for international destinations.
Tovas Vintage is not responsible for lost packages. All domestic packages are shipped with tracking & international packages are mailed First-class International mail or Priority Mail (upon request) & both are tracked until the package's departure from the United States. Once a package has left the U.S. the package is no longer tracked.
Refunds and Exchanges
Please note that colors may vary from one computer screen to another. Contact us before purchasing if you are not sure of a garments exact hue. No warranty is expressed or implied regarding the usefulness or durability of any item. Due to the unique nature of vintage clothing, there might be the occasional slight and trivial imperfection. Although Tova' Vintage takes great care of the used garment(s), they have had a previous life. Again, vintage items are sold "as is".
SELECT CAREFULLY AS ALL SALES ARE CONSIDERED FINAL
Shipping charges are non-refundable. Because great care is taken to provide accurate measurements on each garment, returns due to poor fit are not accepted. Items from the 1920's and earlier are non-returnable due to their fragile nature.
To ensure your item is well suited for you, please read the vintage sizing information below & double-check and compare the listing size and your own size to get the best fit. If you are unsure and have a question about the size or appearance of an item, contact me and I will gladly send you more pictures or take additional measurements. it is important that you love your purchase!
Vintage clothing fits differently than modern clothing, which is cut loosely to fit a wide variety of body shapes. Vintage clothing is cut much closer to the body than you may be used to. For this reason, it is important that you allow enough wearing ease to move comfortably while wearing your vintage garment. Vintage garments should always be worn with care and consideration of their age.
Vintage garments were often tailored to fit an individual woman and evidence of seams and darts being taken in or out is not uncommon. For this reason, it is often possible to have a vintage garment altered to fit you if your measurements are off by just a bit. I am happy to answer any questions about available seam allowances, darts, and hem allowances before you purchase.
Use a dressmaker’s tape measure, which you can get at your local fabric store.
Measure yourself over the undergarments you plan to wear & not over your clothing.
BUST: measure over the fullest part of your bust while wearing a bra.
UNDERBUST: measure around the fullest part of your ribcage, about midway between your bust and waist.
WAIST: measure around the smallest point of your waist where it naturally curves in.
HIP: measure around the fullest part of your hips. This is usually about 8"-9" below your waist.
SHOULDER TO WAIST: Measure from the top of your shoulder, where a normal shoulder seam would lie, down the front, following the curve of your bust.
LENGTH: measure from the top of your shoulder, where a normal shoulder seam would lie, down the front, to the point you want the garment to end at the hem.
If you have any other questions or concerns, please send a message before purchasing.
Additional Policies and FAQs
Additional Policies and FAQs
We are more than happy to answer all inquires about your Tova's Vintage Garment! We check our etsy emails daily and will respond quickly. Some dresses are photographed with petticoats to show fullness but these undergarments are not included with purchase. Also, drop us a line if you are looking for something that you don't currently find up for sale; we would love to accommodate you with a listing!
reserves/holds are available for 24 hours. If you need more than 24 hours please contact us to set up a non-refundable deposit. Please do not reserve an item if you are not 100% sure you will purchase it. Tova's Vintage also has the right to refuse a reserve request.
Last Updated August 21, 2015