TownsendCustomGifts

Handmade Hand Painted Custom Ornaments

Clarkston, Michigan

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

TownsendCustomGifts is taking a short break

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Note from shop owner Due to an unexpected family emergency my show will be closed Tuesday June 1st. I will be checking my email periodically throughout the next few days. Thank you for your understanding. Barb.

Note from shop owner

Last updated on May 28, 2021

Due to an unexpected family emergency my show will be closed Tuesday June 1st. I will be checking my email periodically throughout the next few days. Thank you for your understanding. Barb.

Barbara Townsend

Contact shop owner

Barbara Townsend

Reviews

Average item review
5 out of 5 stars
(4304)
See reviews that mention:
Quality 318 Shipping 863 Customer service 492

About TownsendCustomGifts

Sales 17,977
On Etsy since 2010

Townsend Custom Gifts

When I was about 9 years old my mom bought me a charm bracelet. It was the coolest thing. For every event in my life my parents would buy me a charm to put on my bracelet. I remember especially this little birthday cake that had candles and if you pushed on the bottom the candles would come up. Great memories! So when I started making my themed ornaments I was thinking about my bracelet and how great it was that these memories were cataloged. Instead of a bracelet I am using the special occasion of Christmas to celebrate the memories in your life. Each ornament can mark the important moments in your journey. Putting up the Christmas tree and hanging each ornament will bring all of the wonderful memories rushing back. Decorating the tree in my family in a very sentimental occasion and I would like your experience to be the same.

One of my customers commented in my feedback...
"Each year I always purchase a new ornament for my daughter & there is always sentiment behind the choice. This year I struggled to find something unique & tasteful. My daughter has an interest in photography so when I came across this ornament on Etsy I fell in love. I love it but more importantly my daughter was very pleased., Very well done & very tasteful. Thank you so much!"

I guess that about says it all. It is fun to come up with just the right gift for someone! I want people to identify with my ornaments. I try to create themes that will make people think of a certain person in their life. I have heard so many times that a particular ornament is "just perfect" for someone. That makes me happy. I want them to be cute, whimsical, and to make people smile!

Shop members

  • Barbara Townsend

    Owner

Shop policies

Last updated on December 21, 2020
Thank you for visiting Townsend Custom Ornaments. All of my ornaments are hand painted and created especially for you! Visit my new store if you get the chance! www.etsy.com/embellishmentbuttons!

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept cancellations
Request a cancellation within: 1 hour of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Returns and exchange details
Any product which is personalized or custom made is non refundable. Shipping delays caused by the United States Post Office is not a reason for refund. Shipping is the responsibility of the United States Post Office and beyond our control. If for any reason you are unhappy with your ornament , contact me at:
http://www.etsy.com/conversations/new?with_id=10629402&ref=listing_111641542

Shipping costs are non-refundable

Shipping for any refunds are the buyers responsibility.
Payment
Paypal and Direct Checkout are the only accepted payments. Payment is expected within 3 days of purchase. Also if you would like insurance, please contact me before payment is made. If you are paying by Echeck there is a 5 day hold from paypal before it will allow me to ship!
Shipping
All items from my shop which are shipped within the continental United States are shipped either First Class or USPS priority mail (Depending on the weight of the package). Please contact me for shipping rates for items to be sent to Alaska and Hawaii. International shipping is available and posted rates are available in checkout.

Items will be mailed to the verified address listed with Paypal. If you wish an item to be sent to a different address, please email me in advance.

The postal service(s) can be slow to deliver, sometimes due to weather, sometimes due to errors they make with your package as it travels to you. On very rare occasions, a package may be lost by the postal service. If your package is lost, I will refund or replace orders shipped to a US address 30 days after the shipping date.
Additional policies and FAQs
To contact us click on this link!
http://www.etsy.com/conversations/new?with_id=10629402

No additional charge for custom orders. Personalizing is free.