toysbytoddles

Hand-sculpted bear, dog and animal toys for children.

Richmond, Virginia

toysbytoddles is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

toysbytoddles is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on February 7, 2011
Welcome to the menagerie of handmade, whimsical animals.

Each has his or her own personality and charm. Some make bold statements with their wild coats. Others prefer to be more demure.

The journey to the menagerie begins on a lark and whim as they sprint through my imagination until, finally ... they break free with the help of my antique, but magical, Singer sewing machine.

So step right up. Take a look around. There are plenty of friends to be found.

Accepted payment methods

Paypal
Returns and exchanges
If, for whatever reason, someone is unsatisfied with my work, I will happily return or exchange it if you contact me within 1 week of purchase. You must return the item to me in its original condition. I will refund the purchase price minus shipping. Again, you must pay return shipping.
Payment
Paypal is the preferred method. After 2 days, I will cancel any unpaid purchase if previous arrangements have not been made.
Shipping
I will ship your item within 5-7 days after payment is finalized. You will be notified when the item has been mailed.

If you need insurance or have any other special requests, please contact me before placing your order.

All domestic items are shipped USPS with a delivery tracking number. If delivery has been confirmed and the package is lost after this point, I am not liable for the loss.
Additional policies and FAQs
We here at the menagerie are all about making friends. But if you don’t see the perfect one for you already listed, we will be happy to make a custom connection.

Please convo me, Penelope (aka “the Keeper”), to discuss specifics.

And please note: Knowing what you want in a friend in terms of personality is just as important as his or her physical appearance. For example, think about who the friend is for and how the two will spend their time.

**** Custom Necktie friends ****
If you have a special tie from dad, grandpa or an uncle that you’d like made into a a necktie friend, you can send us the tie certified mail. (This way it can be tracked.)

Woven ties work best, not printed silks or cottons.

Two 6-inch bears can be made from one tie, but you can buy just one. Please specify if you’d like the remaining bits of tie returned with your friend.

**** Old baby clothes and blankets? ****
Depending on the fabric, we can use bits of each as accents on your custom friends. (Think ears, pad pads, hats, flowers or even toys for your friend.)

Again, you can send us the item(s) certified mail and we’ll work our magic.

Please specify if you’d like the remaining bits of fabric returned with your friend.

**** How long will it take? ****
It will take 2 to 3 weeks to customize a friend.

**** All custom sales are final ****
However, we want you to be happy with your friend and will do our best to work out a solution should a problem arise.