FeerieTelle

Féerie Telle

Whitby, United Kingdom

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Buyers bought gifts from this shop and gave them 5-star reviews!

FeerieTelle is taking a short break

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Note from shop owner HI! Not sure if I’m returning or not yet. I have fallen out of love with selling on Etsy. You can still find everything on my main website www.feerietelle.com though :-)

Note from shop owner

Last updated on May 9, 2020

HI! Not sure if I’m returning or not yet. I have fallen out of love with selling on Etsy. You can still find everything on my main website www.feerietelle.com though :-)

Helen Robinson

Contact shop owner

Helen Robinson

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Quality 145 Shipping 154 Customer service 99

About FeerieTelle

Sales 4,030
On Etsy since 2011

Today the kitchen table, Tomorrow the world...

Founder and Chief Designer Helen Robinson, with the help of a couple of faeries and some mighty cups of tea, has been creating and hand crafting unique clothing and accessories from her home in Whitby, UK since 2008. Helen recognised a need for fun, versatile outfits that would be just as comfortable being worn on the school run as they would at any gathering, festival, parade or party.

Helen is the daughter of internationally renowned ceramic artist Jennifer Robinson. She was raised in a very creative family: her parents ran a successful pottery business. So she spent a lot of time watching them create and traveling around to events with them. When Helen was 7, she moved to France where she completed her education. Helen later went to work with her mother as a ceramic sculptor, where she discovered that she was actually very good at it... but found it hard always comparing her work to her mum's 30+ years’ experience.

Helen moved out of her parents home at 18 and moved back to Whitby, England where she worked in various service and retail roles before realising that her energy and creative skills might be better put to use if she became her own boss instead, around this time Helen met Steve, a professional photographer, shortly after meeting they started TPF Images & Arts, a business that offered editorial photography for events, band promotion, model portfolios etc., and found that they so much enjoyed working together, for themselves, that they were encouraged to stick with it and make it work.

Their son Kyte was born end of 2007 and Helen was a full-time stay at home mum until he was 1, but felt she needed to express her creativity in more than helping Steve with his photography. A return to clay was impractical because it is very much not compatible with small children... so Helen started altering and decorating some of her own clothes... and TPF Faerie Wear was born.

Once she had started, nothing could stop her! She began with tutus and pixie pockets and within a year had taught herself a whole new bunch of tricks. Orders were beginning to pour in.

At this point, Steve was operating his photography business under the name "Rage Photography", an offshoot of TPF Images & Arts and rapidly established himself as the main nightclub photographer in this area, being the in-house photographer for quite a few regular events as well as having the opportunity to photograph some internationally renowned musicians and DJ's, and having his images seen in various worldwide publications. However, in July 2012, Steve decided to quit all his other ventures to focus his photographic talent solely on TPF and to join Helen on the creation side.

TPF Co-Director Steve Atkinson

Helen and Steve tied the knot on the 21st of June 2013. By this time TPF had outgrown their small shed at the bottom of the garden so they took the plunge and moved to bigger better premises to have more room to grow and to take on helping hands. In Spring 2018 Steve passed away after a short battle with Cancer. Steve’s passing brought a time for reflecting on all the incredible things that He and Helen have achieved since TPF began and highlighted the strength of the outstanding online community which surrounds Helen and her team’s work.

TPF is now a team of 2 full time creators and 2 part time admin staff whose area of the business, all combine to wrap your body in rainbows.
Helen oversees the main operations but is now assisted by the very lovely Isabel, who is a very talented pattern maker who helps make Helen's crazy visions a reality as well as being in charge of cutting out all the pieces for orders. Helen was voted best UK alternative designer of the year 3 years running (2012, 2013 and 2014) by the readers of Alt Mag Magazine.

TPF Faerie Wear’s range of clothing and accessories is rapidly expanding and every single part of the materials and manufacturing process is now vegan friendly.­

Shop members

  • Helen Robinson

    Owner, Maker, Designer

Shop policies

Last updated on December 13, 2016

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Please note : All of our items are custom made specifically to your choice of colour(s) and/or size. We try to supply very detailed information about all our items so that you can make the best informed choices regarding your purchases. Because of this, we regret that we cannot accept returns unless there is an actual fault with the item. Please take time to inform yourself of all the options and details and choose carefully.
Shipping
Please check the shop header for turnaround times as they can vary throughout the year.

Once your order has been completed your item(s) will be marked as dispatched. UK orders are sent 1st class recorded and should require a signature. International items are sent standard Air Mail (unless you have paid for the upgrade). No tracking number will be available for international orders but we very rarely encounter problems. Please be patient if your item is taking a little longer than expected, it is probably just held up at customs :-)

N O T E:

Customers outside the UK may be liable for any customs and import duty, permits, product restrictions and other local requirements. These charges must be paid by the recipient of the parcel. Customs policies vary widely from country to country. Therefore, we suggest that you check the requirements in your country before placing an order.

We will not be liable for any custom or import duties.
Additional policies and FAQs
F A Q:

Do you offer payment plans/take payment in instalments?

We do yes :-)
Paypal now offer a flexible payment plan option. Once you have placed your order we will send you a direct PayPal invoice and tick the 'allow partial payments' box which then allows you to pay it off as much and as often as you would like. There is no extra fee. PayPal's only stipulation is that it must be paid off within one year. Once the payment is completed we them make and ship your item(s). Feel free to contact us to discuss options.


I've received a faulty or incorrect item in my order, what should I do?

We try our very best to ensure your product reaches you in perfect condition. If you suspect a fault with your item please send us a message with details of the problem. We'll get back to you as soon as we can and arrange to either repair or replace your item. It may be necessary to send the item back to us, we do request that items are returned to us unworn, with tags attached within 28 days. We will refund you for the return postage cost. For customers outside of the UK, we will also refund you an amount to cover your return postage. These amounts vary from country to country. This guarantee is in addition to and does not affect your statutory rights.


Will you mark my international item as a gift/lower value on the customs form so I can avoid import tax?

As much as we all hate the tax man, we are a professional business and if we did that we could face heavy penalties, therefore, all non EU parcels are sent with the invoice attached and the real value on the customs form.