Carlton, Australia

tracylacytrinkets is taking a short break


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Shop policies

Last updated on March 4, 2011

Accepted payment methods

Returns and exchanges
If you have a problem with your purchase please contact me. I work on a case by case basis with regards to refunds and exchanges. I will ensure that we come to a suitable arrangement for both of us - making you happy makes me happy.

I pack items so that they are well protected against damage. Please let me know if your item did not arrive in perfect condition.

Additionally I take pride in the fact that I do not misrepresent my products. If you feel I have done so, please contact me.
INTERNATIONAL - I can only accept payment via Paypal or Credit Card.

If you wish to pay by credit card and do not want to set up a Paypal account - when checking out select Paypal. As you proceed you will see the option to pay by credit card, there is no need to set up a Paypal account.

AUSTRALIAN BUYERS - I accept Paypal and credit card payments by Paypal (as above).

I also accept direct bank deposit in Australian Dollars. Please choose "Other' as method of payment and contact me for bank details and converted price. (I will use the current exchange rates as found on

Please endeavour to make payment within 3 days of purchase. If no payment is recieved by this time I will contact the buyer, if no response within a further 3 days I will cancel the sale and relist the item. The quicker you pay for your purchase, the quicker you will recieve it.

If you have a problem paying within 3 days please contact me as soon as possible so that we can come to an arrangement.
Items are shipped from Hobart, Tasmania, Australia. I use Australia Post Airmail for international deliveries and parcelpost for domestic deliveries.

Please allow 1-2 days for order processing. As a general rule items shipped within Australia should be recieved within 5 working days. International orders may take up to 14 working days to be delivered depending on your location.

If you have not recieved your items within these time frames please contact me and I will make enquiries.

The shipping rates stated in the item descriptions are for regular mail for Australian deliveries and airmail for international shipping. If you require registered/express post I can arrange this if you are prepared to pay extra shipping costs.

As a rule I do not offer insurance as it is extremely expensive, Australia Post has an extremely good reputation and shipping problems are rare. If you are worried please opt for the option of using registered mail (you will need to inform me of your shipping choice if you have special requirements)
Additional policies and FAQs
Finally, I reserve the right, one which I hope I will not have to excercise, to refuse sale to anyone for any reason. If this is the case I will inform the buyer immediately and refund the full purchase price including shipping.