Trancy Girl's Treasures

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Shop policies

Last updated on May 9, 2022

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Accepted payment methods

Returns and exchanges
Please read the item descriptions carefully. If for some reason you are not happy with the product you have purchased please contact me within 5 days after receipt of the item. Let me know what you are unhappy with- we will work something out. If I do refund you your money, that will be minus the cost of shipping.
I prefer RME OR Paypal, but I will also accept money orders.

Paypal transactions must be paid within 5 days of purchase or transaction will be canceled & negative feedback will be left.

Money orders must be received within 5 business days of purchase. My bank puts a hold on money orders that is anywhere from 3-14 days. Once the money order has cleared my bank I will ship. Because of this I strongly advise you pay with PayPal to ensure delivery of your product in a timely manner. If you don't need it right away, feel free to send the money order. I will keep you updated through out the entire process.

If you have purchased an item and have discovered you cannot or do not wish to pay for the item please contact me just as soon as possible so that I may relist the item. If you do let me know in a timely manner I will not leave negative feedback.
I use USPS for all of my shipping and ship everything first class (2-5 days). Items ship within 48 hours after payment is received and confirmed. I will combine shipping whenever possible. I have yet to come across a situation where I couldn't combine shipping. (US orders only)
Additional policies and FAQs
If you see something you like but it isn't in your size or your favorite colors, just contact me and I can make you a special listing. I do require a minimum of 50% upfront on all custom orders. You will pay the other 50% once you have seen the pictures of the item and are 100% satisfied with what I have created for you.