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Shop policies

Last updated on April 19, 2011
Please note that we are more often than not, away friday, saturday, sunday attending fairs, markets, festivals, ag shows and we occasionally have a day off on a monday to recover from all the driving ! :)
so please be patient ..........we will respond !!!

Accepted payment methods

Returns and exchanges
Because these products are personal care items, all sales are final. If you are dissatisfied with your order in any way, we can offer an exchange or we will try our best to find a happy resolution !
Everywhere Else buyers PayPal only at checkout thanks!

Australian buyers:
Direct Deposit
If you choose to pay directly into our bank account with Australian dollars,just proceed though the checkout process as normal but choose OTHER at the payment options and we will send through amount in AUD and our banking details. Your purchases will be shipped upon receipt of funds into account.
All prices throughout this shop include postage within Australia only
We use Australia Post with tracking numbers within Australia only.

our standard international shipping does NOT include tracking or insurance
if you would like a quote to ship with tracking please contact us BEFORE you purchase ; )
shipping times can vary from 2 -5 weeks
The international postal service in Australia charges by weight
0-250 gms = US$8.60
250-500 gms = US$14.20
500-750 gms = US$19.75
750-1000 gms = US$25.30

we use recycled packaging materials
not fancy......but its free!
Additional policies and FAQs
Any questions you may have will be answered (time permitting for speediness) :) Alchemy requests and wholesale inquiries are welcome.