travnal

Love is in the Details...

Erie, Pennsylvania · 0 Sales

travnal

Love is in the Details...

Erie, Pennsylvania 0 Sales On Etsy since 2012

Shop owner

travnal

Contact

travnal

Contact shop owner

travnal

No items listed at this time

Shop policies

Last updated on March 13, 2012
Welcome, and THANKS for checking out our shop! If you have any questions or need help with anything please convo me, and I will try to get back to you as soon as possible.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Money Order
  • Check
  • Other Method
Payment
Your order is secure, as I process all orders through Paypal. Payment must be complete within 24 hours of sale if you are using Paypal. Other forms of payment such as checks, money orders, etc. are accepted. However if you will not be using Paypal please message me before you purchase, so that we are in agreement with your form of payment. If payment is not received within the above guidelines, and I haven't received an email, the item will be re-listed. Please note that your item will only ship once your payment has cleared my account. Thank you for your understanding.
Shipping
I ship via USPS Priority Mail or First Class within 48 hours of purchase and delivery confirmation is included in the shipping price. Some heavier or larger items may be shipped through Fed Ex, UPS or USPS Parcel Post- they can often ship heavier or larger items for less. Please be aware shipping this way may take up to 5-7 days. If your item is needed in a hurry please let me know. I will contact you to let you know how the item has shipped. I do ship sooner almost always, but occasionally a snow storm or something does happen.
I will ship international under certain circumstances, but please email me first. I will get a quote ASAP, as I like to get a quote from the post office to prevent expensive mistakes as well as overcharging. For International Shipping I'm unable to get a delivery confirmation and insurance is often cost prohibitive, so it will not be included unless otherwise stated. It can take up to two months to receive a package if shipped internationally. I am not responsible for custom fees.

On certain items insurance is required, and has been added to the shipping price. If you are international, and would like insurance or confirmation, please let me know and I will price it accordingly.
Refunds and Exchanges
If you are purchasing vintage items they will not be in brand new condition, therefore I have a no return policy for all items vintage. I will describe each item to the best of my ability, with the utmost honesty and accuracy, pointing out any flaws etc.. As you are aware the typical vintage item will usually have a patina reflecting its age. Patina is what gives the item its character and therefore I will not attempt to clean or remove patina from the vintage items listed.
For all items listed as handmade: If you are not 100% satisfied with your purchase, please send me a message within 3 days of receiving item. Exchanges or credit for unused and new condition items will be applied within 3 days of my receiving the item (excludes custom orders). Please ship back via insured mail, as I will not be responsible for lost or damaged items. Up to 50% re-stocking/handling fees will apply. Custom orders are not returnable, but if there is a problem with fit, it will be fixed. I do not refund shipping charges. All items are shipped insured to cover loss and / or damage.

Your satisfaction with your purchase is extremely important to me. Please describe in detail your concerns and how it may be satisfied.
 And please, please, please, if you are not happy with anything that is purchased from me, let me know before leaving feedback and I will do my best to resolve the issue. I pride myself on my customer service and I want happy, repeat customers. If your are unhappy with an item, I must know within 24 hours after receipt.
Additional policies and FAQs
Rest assured I do not spam my customers. Once the sale is completed or question(s) are answered you will not hear from me unless there is another question or business transaction.