treasuresbyevieUS

Announcement    IF YOUR ORDERING A TIARA FOR A CHILD PLEASE LET ME KNOW ON ORDER PAGE....I HAVE A SMALL GIFT FOR THEM!

I gladly accept cancellations
Request a cancellation within: 3 hours of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.

Returns and exchange details

Due to the nature of the business I cannot accept returns or exchanges. I will not sell any hair accessories that have been tried on or worn to a customer, so a returned item can not be resold. If there is any problems with your order please convo me to see how I can help you. I want you to be happy with your purchase. I do not refund shipping costs. Absolutely NO returns on custom orders!

Any items damaged during shipping must be reported to me within 2 days of receiving the package, and shipped back and post marked within these 3 days with a return approval. This deadline cannot be extended. A photo must be provided of the item if damaged to have a return approved. The item must not of been tried on or worn. If an item arrives damaged, contact us immediately and DO NOT send it back without contacting us first. Save all packing materials, in case an insurance claim is applicable.If approved, further instructions will be given on how to send back a return. Items returned must be sent in its ORIGINAL PACKAGING and unused. PLEASE DO NOT JUST PUT YOUR ITEMS IN A REGULAR ENVELOPE, SINCE THE JEWELRY MAY BECOME DAMAGED DURING TRANSIT AND I WON'T BE ABLE TO REFUND.
I am only human and in case of an error with your order I will make it right again for you to the best of my ability. I must be notified within 2 days of receiving the item if you believe an error has been made.
All orders approved for a return are subject to a 20% restocking fee with the exception of an article damaged while in transit or an error on my behalf.
I will refund your money back as soon as the items are received. Please be advised that shipping fees are not refundable.

PHOTOGRAPHY
Although I do my very best to use images that most accurately represent the true color of items, due to the nature of photography, there are times where this is difficult at best and I make no guarantee of color. It is my intention to use images that best represent the true color of the items.


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Care instructions
Don't Wash Dishes or do Laundry With Your Jewelry on. Many cleaning products that come in contact with your beautiful jewelry that can take off the finish. Why? Because of the harsh chemicals.
Don't Wear Jewelry In Pool or at the Spa. Chlorinated water can react with the metals found in jewelry causing your awesome bangle or necklace to change color.
Don't Use Jewelry Cleaner. Cleaner made for silver, gold, or platinum is way too harsh for fashion jewelry which is usually plated with these precious metals.
Don't Put on Lotion or Perfume with your Jewelry on. For the same reasons listed
above, lotions and perfumes that are not 100% natural can react unfavorably with your jewelry.
Store in a dry clean place like a box