Treenbee

Tree&Bee Handmade Jewellery

Singapore, Singapore · 138 Sales

Announcement   All of our jewellery are carefully made by hand here in Singapore.

Your orders will be made within 1-3 working days. All jewellery are made to order.

Should you need any custom sizing, any form of customisation or need us to rush your order, do feel free to convo us!

Thanks for looking and have a great day :)

Announcement

Last updated on Sep 11, 2018

All of our jewellery are carefully made by hand here in Singapore.

Your orders will be made within 1-3 working days. All jewellery are made to order.

Should you need any custom sizing, any form of customisation or need us to rush your order, do feel free to convo us!

Thanks for looking and have a great day :)

TreeandBee

Contact shop owner

TreeandBee

Reviews

No reviews in the last year
  • KillerQueen77 on Mar 5, 2016

    5 out of 5 stars

    Love my new gunmetal infinity bracelet! So glad I snatched the last one, it goes very well with my collection! Great seller! Oh and such lovely packaging too!

  • Jinni Lee on Jan 20, 2016

    5 out of 5 stars

    Highly recommended. Very efficient and responsible sellers. Seller got started on the making of rings very quickly and shipped out asap too. The materials used are of high quality too. This is my second time purchasing from them, very satisfied with their products from the first transaction. When the new rings were placed next to the older ones from the first transaction, can't see any deterioration in condition of older rings. They look exactly the same.

  • monica ortiz on Jan 12, 2016

    1 out of 5 stars

    I ordered this product a week before Christmas, i understand it would not be here in time but was assured it would be in by new years. It was not. The tracking system stopped tracking the package and the seller decided it was not their problem. One month later and still waiting for a product or refund! Annoyed!

    TreeandBee

    TreeandBee responded on Jan 12, 2016

    Hi Monica, We apologise that you did not receive the product on time which you had expected it to be. It was mentioned in our convo to you that it would not be delivered to you by Christmas eve (24.12.2015) as you have ordered on 14.12.15 as shipping takes 12-14 working days under normal shipping conditions. We did not assure you that it would be in by new years as you mentioned in your feedback. Also the system did not stop tracking the package. It had arrived in United States on 21st December 2015. We had also advised for you to check with USPS regarding your package as we do not have any control over when and how it will be delivered once we had sent it out at the post office.

View all 22 reviews

About

Handmade jewellery, made to last.

All of the items here are 100% handmade by us in our studio here in Singapore.

Around the web

Shop members

  • Bryan

    Owner

Shop policies

Last updated on September 12, 2018
Hello all! this is the page to find out about all our shop policies including payment, shipping and returns. If you have a question that isn't answered here please don't hesitate to contact us or drop us an email at info@ treenbee.com. We will try our best to respond within 24 hours.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
If you are unhappy with your order, please let us know once you have your items. We will try to resolve the issue with you.

IMPORTANT POINTS TO NOTE:

- We do not refund for lost packages.
- We are also not responsible for items not delivered due to an incorrect provided address.
- For any item that is returned, the shipping and handling charges for reshipping your items are your responsibility.

Thanks again for reading our policies.
Payment
PAYPAL is our preferred method of payment. Should you need other payment options or have problems checking out, please send us a convo here, or feel free to drop us an email at info [!at] treenbee.com.
Shipping
We ship within 3-5 business days of receiving your payment (including the time of making the pieces you ordered.)

All our items are packed with care. It is important to us that your order reaches you in a safe and timely manner.

INTERNATIONAL deliveries are via Singapore post air parcel. This option comes with a tracking number, and take 12-14 working days to reach most countries. (The post office does not guarantee the shipping times). If you would like to upgrade your shipping, let us know and we can check out other shipping options for you.

LOCAL delivered are made via Singapore Post normal mail. You may opt for registered mail (strongly recommended).
We will not be liable for lost parcels should you choose to not opt for Registered mail. (default mail option is Normal mail).

Important: We don't have any control over the postal office systems once your package is mailed. We don't take any responsibility for stolen, damage, lost, and late delivery.

However, should you receive your items damaged during transit, please send us a convo.

International customers may be required to pay customs duty on packages. Please be aware that any applicable customs taxes & duties are the responsibility of the recipient.