Treenbee

Tree&Bee Handmade Jewellery

Singapore On Etsy since 2012

Top shop for gifts.

A buyer bought a gift from this shop and gave it a 5-star review!

Treenbee

Tree&Bee Handmade Jewellery

Singapore | 530 Sales

Announcement    ********* HOLIDAY SEASON NOTICE **********

As each piece of our jewellery is made by hand and are made to order, we have pout together below the cut-off dates so that we can ensure you receive your jewellery pieces in time for you and your loved ones.

Cut-off dates:

Custom bespoke pieces: 06 November
All other orders: 13 November

For all international customers please do get in touch for express shipping arrangements via DHL for your jewellery pieces to deliver on time to your destination.



COVID-19

In light of the Covid-19 situation, please be mindful that our Local post offices had informed us of slight delays for overseas parcels and will take a longer time to have your packages be delivered to you. The delivery times are no longer 12-14 working days, and are expected to be longer. We will still continue to ship out your orders on time and we kindly ask for you to allow a bit more time for delivery. Please contact us if you have any questions about your order, and we will be happy to help in every way possible. Thank you for your kind understanding and please stay safe everyone! :)


******************************

All of our jewellery are carefully made by hand here in Singapore.

Our jewellery are all made to order, please refer to production times listing on individual listing.

Should you need any custom sizing, any form of customisation or need us to rush your order, do feel free to convo us!

Thanks for looking and have a great day :)

Announcement

Last updated on Oct 31, 2020

********* HOLIDAY SEASON NOTICE **********

As each piece of our jewellery is made by hand and are made to order, we have pout together below the cut-off dates so that we can ensure you receive your jewellery pieces in time for you and your loved ones.

Cut-off dates:

Custom bespoke pieces: 06 November
All other orders: 13 November

For all international customers please do get in touch for express shipping arrangements via DHL for your jewellery pieces to deliver on time to your destination.



COVID-19

In light of the Covid-19 situation, please be mindful that our Local post offices had informed us of slight delays for overseas parcels and will take a longer time to have your packages be delivered to you. The delivery times are no longer 12-14 working days, and are expected to be longer. We will still continue to ship out your orders on time and we kindly ask for you to allow a bit more time for delivery. Please contact us if you have any questions about your order, and we will be happy to help in every way possible. Thank you for your kind understanding and please stay safe everyone! :)


******************************

All of our jewellery are carefully made by hand here in Singapore.

Our jewellery are all made to order, please refer to production times listing on individual listing.

Should you need any custom sizing, any form of customisation or need us to rush your order, do feel free to convo us!

Thanks for looking and have a great day :)

Items

530 Sales
 

All Items

Bryan

Contact shop owner

Bryan

Reviews

Average item review
5 out of 5 stars
(74)
See reviews that mention:
quality 7 shipping 10 customer service 17

About Treenbee

Sales 530
On Etsy since 2012

Handmade jewellery, made to last.

All of the items here are lovingly handmade by us in our studio here in Singapore with great detail using traditional metalsmithing techniques.

Shop members

  • Bryan

    Owner

Shop policies

Last updated on October 1, 2020
Hello all! this is the page to find out about all our shop policies including payment, shipping and returns. If you have a question that isn't answered here please don't hesitate to contact us or drop us an email at info@ treenbee.com. We will try our best to respond within 24 hours.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Items on sale
Returns and exchange details
If you are unhappy with your order, please let us know once you have your items. We will try to resolve the issue with you.

IMPORTANT POINTS TO NOTE:

- We are unable to accept returns for earrings due to hygiene reasons.
- Custom work with includes engraving are also non-exchange and non-returnable as well.
- We do not refund for lost packages.
- We are also not responsible for items not delivered due to an incorrect provided address.
- For any item that is returned, the shipping and handling charges for reshipping your items are your responsibility.

Thanks again for reading our policies.
Payment
PAYPAL is our preferred method of payment. Should you need other payment options or have problems checking out, please send us a convo here, or feel free to drop us an email at info [!at] treenbee.com.
Shipping
We ship all orders within the lead time required as stated in each individual listing.

All our items are packed with care. It is important to us that your order reaches you in a safe and timely manner.

INTERNATIONAL deliveries are via Singapore post air parcel. This option comes with a tracking number, and take 12-14 working days to reach most countries. (The post office does not guarantee the shipping times). If you would like to upgrade your shipping, let us know and we can check out other shipping options for you.

LOCAL delivered are made via Singapore Post normal mail. You may opt for registered mail (strongly recommended).
We will not be liable for lost parcels should you choose to not opt for Registered mail. (default mail option is Normal mail).

Important: We don't have any control over the postal office systems once your package is mailed. We don't take any responsibility for stolen, damage, lost, and late delivery.

However, should you receive your items damaged during transit, please send us a convo.

International customers may be required to pay customs duty on packages. Please be aware that any applicable customs taxes & duties are the responsibility of the recipient.