Treenbee
Singapore, Singapore ·
Treenbee
Tree&Bee Handmade JewellerySingapore, Singapore 138 Sales On Etsy since 2012
Treenbee is taking a short break
Reviews
KillerQueen77 on Mar 5, 2016
Love my new gunmetal infinity bracelet! So glad I snatched the last one, it goes very well with my collection! Great seller! Oh and such lovely packaging too!
Jinni Lee on Jan 20, 2016
Highly recommended. Very efficient and responsible sellers. Seller got started on the making of rings very quickly and shipped out asap too. The materials used are of high quality too. This is my second time purchasing from them, very satisfied with their products from the first transaction. When the new rings were placed next to the older ones from the first transaction, can't see any deterioration in condition of older rings. They look exactly the same.
monica ortiz on Jan 12, 2016
I ordered this product a week before Christmas, i understand it would not be here in time but was assured it would be in by new years. It was not. The tracking system stopped tracking the package and the seller decided it was not their problem. One month later and still waiting for a product or refund! Annoyed!
TreeandBee responded on Jan 12, 2016
Hi Monica, We apologise that you did not receive the product on time which you had expected it to be. It was mentioned in our convo to you that it would not be delivered to you by Christmas eve (24.12.2015) as you have ordered on 14.12.15 as shipping takes 12-14 working days under normal shipping conditions. We did not assure you that it would be in by new years as you mentioned in your feedback. Also the system did not stop tracking the package. It had arrived in United States on 21st December 2015. We had also advised for you to check with USPS regarding your package as we do not have any control over when and how it will be delivered once we had sent it out at the post office.
About
There's something for everyone <3
Started out in February 2012, we began sourcing for inspirations all over the world that interest us in the slightest way, shapes, forms, animals, textures in all sorts of forms - earrings, rings, necklaces, pouches, bags… and the list goes on. That is when our whole collection of inspiration became sort of like a curated project when we felt that we should set up our own online store.
All of the items here are 100% handmade by us with love. We strive to make sure that nothing is compromised as we check our products for defects over and over before have them carefully packed in a box and secured with a classic red ribbon before being bubble-wrapped for additional security.
Your purchase with us will be packed into a delicate recyclable brown kraft box secured with a dolly and ribbon and will be perfect as a gift for anyone or yourself <3
Thanks for reading!
xoxo,
Tree&Bee Team
Around the web
Shop policies
Accepted payment methods
Returns and exchanges
IMPORTANT POINTS TO NOTE:
We do not refund for lost packages.
We are also not responsible for items not delivered due to an incorrect provided address.
For any item that is returned, the shipping and handling charges for reshipping your items are your responsibility.
Thanks again for reading our policies.
Payment
Shipping
All our items are packed with care. It is important to us that your order reaches you in a timely manner and arrives safely.
INTERNATIONAL deliveries are via Sing post air parcel. This option comes with a tracking number, and take 12-14 working days to reach most countries. (The post office does not guarantee the shipping times). If you would like to upgrade your shipping, let us know and we can check out other shipping options for you.
LOCAL delivered are made via Sing Post normal mail. You may opt for registered mail (strongly recommended).
We will not be liable for lost parcels should you opt for Normal mail (default mail option).
Important: We don't have any control over the postal office systems once your package is mailed. We don't take any responsibility for stolen, damage, lost, and late delivery.
International customers may be required to pay customs duty on packages. Please be aware that any applicable customs taxes & duties are the responsibility of the recipient.