treesandtrunks

treesandtrunks - A One Stop Lifestyle Shop

16 Sales

treesandtrunks

treesandtrunks - A One Stop Lifestyle Shop

16 Sales On Etsy since 2010

0 out of 5 stars
(10)

Shop owner

Clive

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Clive

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Clive

Reviews

No reviews in the last year

Anonymous on Nov 17, 2012

5 out of 5 stars

very, very cute items. the red bottom is a lovely touch. they look adorable on my shelf & are almost too nice to hang my jewellery on! great contact & responses from the seller. very happy customer, thank you c:

Anonymous on Jan 12, 2012

5 out of 5 stars

Great seller, very communicative and understanding of my custom requirements. The trees themselves arrived quickly and in mint condition. I wasn't sure what to expect but the RED trees are a nice shade of red too. They're very cute and unique and will be perfect for where I plan to put them. I'm pleased with TreesandTrunks' good service and unique product. It was a pleasure working with them.

Anonymous on May 4, 2011

5 out of 5 stars

great customer service all the way! item received quickly and well-packaged. :)

View all 10 reviews

Shop policies

Last updated on February 7, 2011
Welcome to treesandtrunks -Your one stop lifestyle shop. Do take some time to look through our shop policies before purchasing our products and we certainly hope you will have a pleasant time shopping with us.

Clive
-treesandtrunks

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
Payment is to be made within 48 hours upon the act of purchase. Failure to do so without prior notifications will result in an order cancellation. We appreciate your kind understanding.

For local (Singapore) buyers:

- Payment can be made via paypal.

- If you would prefer other means eg via local bank transfers, please feel free to email us at
treesandtrunks [!at] gmail.com.

- Alternatively, do convo us and we can discuss on the most convenient method of payment possible.

- Prices stated are in US dollars

For International buyers:

- Payment can be made via paypal.
Shipping
- Your order will be shipped within 5 working days (otherwise stated) after payment has been received

For local (Singapore) buyers:

- Please allow 3 to 5 working days

For International buyers:

- Please allow 8 to 14 working days

Packaging:

- Due to the delicate nature of our products, please be ensured that your purchases will be wrapped in the most appropriate manner deemed fit for it to arrive safely.

-In cases whereby special requests for packaging are required, please let us know your budget and preferences over Etsy conversation or via email (treesandtrunks@gmail.com) and we will do our utmost to source for the best packaging possible. In view of such special requests, we appreciate your kind understanding in allowing more time for shipping.
Refunds and Exchanges
Refunds:

- If you would like to be refunded, please ship the item back to us in good condition (within 7 days of receiving the good) and we will refund you the cost of the item (shipping fees not included) upon us receiving the good.

Damages:

- Please send it back to us for repair or an exchange. Please note that repair, exchanges and refunds are only applicable to products sold within 7 days of receiving the good. Shipping fees will be paid by the sender. (Eg, Shipping fees for return goods from your location will be borne by you and fees for returns or exchange goods shipped out from our location will be borne by us)

- We do understand that dealing with damages and exchanges can be frustrating for both the buyer and the seller so we really seek your kind understanding in making the process as amiable as possible. We thank you in advance for your patience.
Additional policies and FAQs
Please feel free to contact us via Etsy Conversation or mail us at treesandtrunks [!at] gmail.com if you have any queries or doubts.

*We do provide custom orders (depending on nature of good) so do feel free to talk to us.

*We are currently doing consignment in a few established local lifestyle shops and we are always on the search for local or international design shops to house our products. Interested parties, do feel free to talk to us and we look forward to breaking new grounds with you be it at home or overseas!