Treesnail

100% Natural Skin Care & Wellness Products

St Louis, Missouri | 3362 Sales

Treesnail

100% Natural Skin Care & Wellness Products

St Louis, Missouri 3362 Sales On Etsy since 2009

5 out of 5 stars (980)
Christine and Michael Glaser

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Christine and Michael Glaser

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Announcement

Last updated on May 21, 2019

Join our natural living community! Receive discounts, natural living resources, education, and more. SUBSCRIBE NOW! https://www.subscribepage.com/treesnailnewsletter

SOCIAL MEDIA
//Instagram: instagram.com/treesnailnaturalessentials
//Pinterest: pinterest.com/treesnailne
//Facebook: facebook.com/treesnail
//Web: www.treesnail.love

Reviews

Average item review
5 out of 5 stars
(980)
See reviews that mention:
quality 20 shipping 105 customer service 72
View all 980 reviews

Updates

Etsy Wholesale has gone away, but we still do bulk lip balm orders upon request (see proof in photo from this week!).  Send us a convo for what you need!
Behind the scenes photo session for our NEW FACIAL SERUMS that just launched! These babies have been in the works for months and we’re sooo excited to share!!! Check em out!

About

100% Natural Skin Care & Wellness Products

All Treesnail personal care products are handmade by yours truly in St. Louis, Missouri in super small batches (and most are made to order).

Our line consists of all-natural maternity & mama care, natural skin care, organic lip care, aromatherapy roller oils, nontoxic disinfectant & linen sprays, and natural gift sets of everything above.

Every ingredient that we use is listed on our labels and product descriptions so that you can know, without a doubt, what you are putting onto your body. Even if it’s under 0.0001%.

Our incredibly small ingredient list is made up of herbally-infused oils, organic butters, pure essential oils, vegetable carrier oils, and natural colorants such as clay, indigo, and alkanet. That’s it. No synthetic preservatives, fragrances, or dyes.

While we always have several (upon several) natural personal care products in the experimentation and roll-out phase, our mind and hearts are dedicated to expanding the educational side of natural living.

Over the next few years, you can expect consistent growth in our natural living blog and a focus on building our Treesnail Community. We believe in power in numbers. By working together and spreading the knowledge of natural living, we truly can make an impact on the health, wellness, and overall quality of life for so many people.

We are currently putting together resources for those of you who are already on the natural train and have information to share. Whether you are a maker, a teacher, or an influencer, it’s time to spread that knowledge through the power of the internet and networking.

OUR JOURNEY TO TREESNAIL //
My name is Christine, owner of Treesnail Natural Essentials and an entrepreneur by the very nature of my soul. I am the wife and business partner to the man of my dreams (Michael, who is also Treesnail’s videographer, guinea pig, and all things creative genius) and the mommy to two little girls of my dreams.

Michael and I were born, raised, and now live in St. Louis, Missouri, though our 5 year stay in Los Angeles, California has left a permanent footprint on our hearts and has guided our dreams and aspirations.

Living in California spurred Michael’s and my curiosity about all things natural, not the least the products we put on our skin and use in our home. That curiosity led to us making our own products and looooooots of experimentation with natural ingredients.

WE LOVED WHAT WE WERE CREATING AND WANTED TO SHARE IT WITH THE WORLD.

Thanks to technology, Los Angeles traffic, and my hours of ‘free’ time sitting on the bus to and from my 9 to 5, Treesnail Natural Essentials was born.

In the span of five years, Michael and I moved twice in Los Angeles, got married, moved back to St. Louis, moved twice again, and had two children (I know…we’re still catching our breath, too. Seriously).

Thanks to our babies, companies that put totally unnecessary chemicals into their infant-care products, hours of ‘free’ time while nursing, and lots more experimentation, our product line grew.

We are beyond excited to continue growing the educational side of Treesnail with the help of our natural community (psst…that’s you)!

Visit us at www.treesnail.love to view our blog & natural living resources!

Choose Love,
Christine and Michael
Treesnail Natural Essentials

Shop members

  • Christine Glaser

    Owner, Maker, Photographer

  • Michael Glaser

    Owner, Videographer

Shop policies

Last updated on April 17, 2019
Join our natural living community! Receive Treesnail discounts, free natural living resources, and access to other subscriber-only perks.

SUBSCRIBE NOW! https://www.subscribepage.com/treesnailnewsletter

SOCIAL MEDIA
//Instagram: instagram.com/treesnailnaturalessentials
//Pinterest: pinterest.com/treesnailne
//Facebook: facebook.com/treesnail
//Web: www.treesnail.love

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept cancellations
Request a cancellation within: 6 hours of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Returns and exchange details
Due to the nature of our products, we cannot accept returns. If you are not pleased with your purchase, contact us immediately so that we may resolve the situation together. If your purchase does not arrive, please inform us after the two week clearance period for United States and three week clearance period for International orders (though we keep a steady eye on all outgoing packages until they arrive to you).

If you have placed a custom order, please take the time to look over our correspondence. If there are mistakes in the product due to typographical/color/idea issues in your personal communication, Treesnail Natural Essentials will not be held at fault.
Payment
We accept PayPal, credit card, and Etsy gift card payments.

Through PayPal you can also submit e-checks, which take several days to clear. Please be aware that we will not begin production of your order until the e-check has cleared.
Shipping
After making your item the merchandise is shipped USPS. If expedited shipping or insurance is desired, please contact us prior to purchase, as an additional fee(s) will be applied. We ship to the address that you have on file - if package is undeliverable due to an address error, Treesnail Natural Essentials will not be held responsible.

U.S. Shipping: USPS provides tracking information to orders shipped in the Continental United States (and Hawaii and Alaska) for your convenience. Most shipments only take 5 days to arrive, but allow up to two weeks. Please note that shipments to Hawaii and Alaska may take up to three weeks to be delivered.

International Shipping*: International orders will ship USPS and buyer will be responsible for all fees, taxes, and duties associated with shipping to their respective countries.

*We do not ship to Italy due to customs regulations; however, we do happily ship to 'Everywhere Else.' Please keep in mind that tracking is not available for all countries and that your parcel may take up to three weeks to arrive. If expedited shipping is needed, please contact us prior to paying for your order so that we may research an accurate quote. Thank you!
Additional policies and FAQs
***The statements on our products have not been evaluated by the FDA. These products are not intended to diagnose, treat, cure, or prevent any disease. If you have skin sensitivities and/or allergies, please read the ingredients listed prior to purchasing. Each individual is responsible for doing a 24-hour patch test (on your neck underneath your hairline and/or on the inside of your elbow) before usage. Please consult your physician before using any products with essential oils if you are pregnant, nursing, using on a child under the age of 12, have high blood pressure, low blood pressure, cancer, epilepsy, diabetes, glaucoma, kidney disease, cardiac disease, liver disease, or acute respiratory disease. Do not ever take essential oils internally. Treesnail Natural Essentials is not responsible for allergic reactions, issues derived from use of products not described in application directions, or neglect to contact a physician prior to usage.
Privacy
This Privacy Policy describes how and when we collect, use, and share information when you purchase an item from us, contact us, or otherwise use our services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that we do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

// INFORMATION WE COLLECT

To fulfil your order, you must provide us with certain information (which you authorized Etsy to provide to us), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information (for a custom order of jewelry, for example), if you contact us directly.

// WHY WE NEED YOUR INFORMATION AND HOW WE USE IT

We rely on a number of legal bases to collect, use, and share your information, including:

• as needed to provide our services, such as when we use your information to fulfil your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving our services. We use your information to provide the services you requested and in our legitimate interest to improve our services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. We use your information as necessary to comply with our obligations under the Etsy Seller Policy and Terms of Use.

// INFORMATION SHARING AND DISCLOSURE

Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:

• Etsy. We share information with Etsy as necessary to provide you our services and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.

// DATA RETENTION

We retain your personal information only for as long as necessary to provide you with our services and as described in my Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for 4 years.

// TRANSFERS OF PERSONAL INFORMATION OUTSIDE OF THE EU

We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If we are deemed to transfer information about you outside of the EU, we rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

// YOUR RIGHTS

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:

• Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.
• Object. You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

// HOW TO CONTACT US

For purposes of EU data protection law, we, Christine and Michael Glaser, are the data controller of your personal information. If you have any questions or concerns, you may contact us at christine [!at] treesnail.love. Alternately, you may mail us at:

Treesnail Natural Essentials
PO Box 190494
St Louis, MO 63119