Shop policies
Accepted payment methods
Returns and exchanges
Payment
Tax:
Sales tax is charged only for the state of California.
Shipping
All shipments within the US are sent via USPS First Class or Priority. Please contact me prior to purchase if you need other arrangements. All shipments are packaged carefully to insure they reach you in perfect condition. If you would like your item gift wrapped for an extra charge, please let me know before sending payment. Thank you!
International shipping:
If you live outside of the United States, I’m always willing to ship to you if possible. Due to new customs regulations, some items are difficult or slow to ship to certain countries or have additional fees. Please be aware that I cannot provide USPS tracking information or delivery confirmation for international packages unless they are sent via International Express.
Additional policies and FAQs
If you are interested in a wholesale order from Decibel please contact me. Since my jewelry and fashion listed on Etsy is made in small runs for limited edition collections the turn around time for large orders can vary. Not all items are available to be ordered in larger quantities, but I'm always willing to work with you to try to meet your needs. Please feel free to contact me with some info about what you're looking for and I'll be happy to provide more details about pricing and available product range.
Gift Wrap:
Purchasing last minute gifts and want your items to arrive gift-wrapped and with “gift-receipts” only? Make it easy on yourself! I’m happy to provide gift service for a small charge and ship your items fully gift-wrapped, with “to and from” tags in discrete packaging without any pricing information included.